Job title : Food & Beverage Manager Radisson Hotel & Convention Centre, Johannesburg, OR Tambo - Food & BeverageJob Location : Gauteng, JohannesburgDeadline : January 09, 2025Quick Recommended Links Jobs by Location Job by industries Description Develops, implements and evaluates the hotel's marketing plan, general business plan, marketing and sales strategies to ensure optimum guest satisfaction, sales maximisation and profitability Monitors present and future trends, practices and systems in the food & beverage industry to ensure that the hotel's food & beverage operations are competitive in the market place Conducts weekly inspections of the food & beverage regions to ensure the property and FF&E are kept in the best condition, and recommends preventive maintenance to the General Manager where needed Participates in development of recognition programmes for staff, advertising and promotional programs and campaigns to increase market awareness and penetration Randomly inspects all food & beverage regions on a daily basis to ensure facilities and equipment are clean, well maintained and replaced if necessary Checks the food & beverage outlets' reservation lists, hotel arrival list, conference guest list, and VIP list to ensure that own staff is aware of VIP guests Is proficient in all food & beverage procedures to be a resource when needed Challenges employees within department to achieve optimum food cost percentage and service per employee Controls and analyses departmental costs on an ongoing basis; takes action to control negative deviation Monitors food & beverage sales regarding discounts Audits food & beverage services and quality on a regular basis and develops and implements strategies to improve results Plans and co-ordinates in-house activities and package plans with Executive Chef, Director of Sales and Rooms Division Manager DIRECT AND MANAGE FOOD & BEVERAGE DEPARTMENT TO ACHIEVE FOOD & BEVERAGE GOALS Utilises leadership skills and motivation to maximise employee productivity and satisfaction Monitors hotel's overall service and team work daily, and makes recommendations for improvement to Department Heads Selects and develops strategies to improve guest service, food production techniques and efficiency Analyses financial reports relating to food & beverage, and takes corrective action and follow-up Achieves goals for "willingness to return", "customer complaints per thousand" and "customer comment index" Manages and co-ordinates pricing and preparation of menus, beverages, and wine lists by taking the following into consideration: local requirements market needs competition trends potential costs and labour costs availability of food & beverage products merchandising and promotions Approves all wine purchasing, and other food & beverage items in accordance with corporate quality standards With Executive Chef, maintains an updated recipe file for all food and beverage items to include: sales history sales mix actual costs potential costs par stocks production time Prepares food and beverage business plan based on input from food and beverage Department Heads Assists in the development of the hotel's annual business plan, by developing strategies to increase sales in food & beverage Hospitality / Hotel / Restaurant jobs