Somerset West: My client, a prestigious establishment located in the picturesque Helderberg area, is seeking a highly experienced, charismatic Food & Beverage Manager with a true passion for hospitality, to lead its dynamic team.Purpose of the role: The F&B Manager must ensure exceptional guest experiences through effective planning and management of orders, staff, and finances. The primary goal is to maximize sales and revenue by exceeding customer expectations, fostering a motivated team, and prioritizing quality and efficiency. By implementing innovative strategies and upholding high standards, the F&B Manager will drive the success of the department and enhance overall guest satisfaction.Criteria:Minimum of 5 years of experience as a Food & Beverage Manager in a 5-star environmentDegree / Culinary school diploma or in Food Service Management, Hospitality, or a related fieldWorking knowledge of various computer software programs (MS Office, restaurant management software, POS)Excellent leadership and decision-making abilitiesEffective communication skills, with a focus on building and maintaining customer and team relationshipsAbility to manage budgets and operational costs efficientlyCreative and proactive approach to menu development and F&B trendsAbility to manage personnel and meet financial targetsExcellent proficiency in the English languageKey Responsibilities include but are not limited to:Oversee all F&B and daily operations, ensuring they meet budgetary guidelines and adhere to high standardsMaintain outstanding levels of internal and external customer serviceDesign creative menus, manage purchasing, and implement continuous improvementsIdentify and proactively respond to customer needs and feedbackLead and develop the F&B team, including attracting, recruiting, training, and evaluating staffSet targets, KPIs, schedules, and ensure adherence to policies and proceduresFoster open communication and create a positive, team-oriented environment focused on motivation and accountabilityEnsure full compliance with health and safety regulationsPrepare and report on sales results, productivity, and other relevant management metrics
#J-18808-Ljbffr