Large Hotel in Bantry Bay is currently recruiting for an experienced Food & Beverage Director, responsible for leading and organising the F&B Team, ensuring highest guest service level in accordance with brand standards whilst looking after the financial success of the department.
This position offers a high-paced, ever-changing environment with opportunities to apply your social skills on a daily basis as part of a highly effective team; whilst operating within clearly defined standards and expectations, where your generalist food and beverage expertise can be recognised
Responsible for:
Manage the F&B Team:
Ensuring constant floor presence during peak operational times; interacting with both staff and guests, taking personal responsibility for every guest and staff situation, seeing it through to its solution.
Ensuring that all staff appraisals are completed timeously
Nurturing a positive and honest relationship with employees with the goal of achieving performance of excellence and high levels of staff retention.
Actively involved in the training and development of each team member
Applying performance management and corrective action tools and support staff
Recommending updates to hotel policies and procedures, in order to maintain high standards and provide the best possible service
Take an active role in the OPCO committee and when required lead as chairman
Manage the day-to-day operations of the F&B department:
Supporting the outlet management in the day-to-day operation
Developing Food & Beverage concepts, menus and pricing together with the Executive Chef
Planning and executing food and Beverage special events and make contributions to promotional ideas to drive revenue and PR
Ensuring the Food & Beverage department is properly resourced with necessary operating equipment, consumables, staff and beverage
Ensuring that all stock is appropriately stored and controlled; and take responsibility for stock variances
Ensuring that all revenue is properly generated and accounted for by controlling all billing procedures, ensure that all revenue is recorded; that cash-ups are completed according to procedure; and that all pricing is in line with budgeted %GP.
Managing operating costs
Manage and control Food and Beverage stock:
Ensure that the beverage cost remains in line with budget
Implement and manage wastage
Ensure that the cellar store, freezer, chemical room and gas room are managed and controlled
Ensuring sufficient stock, minimal wastage and best pricing
Ensure that all purchase orders are checked and that the Food and Beverage Cost controller and Store man manages the stock store correctly
Ensure the smooth running of monthly Food and Beverage stock take.
Requirements:
Diploma in Hotel or Food and beverage Operations
Must have at least 10 years' experience in a 5* busy Hotel
Food and Beverage management experience
Fluency in English, Xhosa and/or Afrikaans advantageous
Computer literate with working knowledge of Microsoft Outlook, Word and Excel
Exposure to a Stock Management Systems
Neat with high regard for personal hygiene and presentation
Solid verbal communication skills
Understanding and application of basic math calculations
Experience in F&B administration, food ordering and stock and cost control
Proven ability to train and manage people
Proven ability to be creative and innovative new revenue generating ideas.
Able to work flexible hours, weekends and holidays
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