Job title : Food and Beverage Team Leader
Job Location : KwaZulu-Natal, Durban
Deadline : January 04, 2025
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With Hollywoodbets You Will: Innovate and create as part of a like-minded, authentic Team eager to achieve goals. Embrace challenges and the thrill of working in a vibrant and fast-paced industry. Grow with our development plans and culture that allows you to further your career.
You Bring 1 – 2 years' experience in a supervisory role within the Hospitality/Food and Beverage industry. 1 – 2 years' experience in stock control. Use of the GAAP system. Computer literate (MS Word and MS Excel).
A Bonus To Have: A Valid Driver's License.
What You'll Do For The Brand: Ensuring internal food and beverage processes are followed. Ensure compliance with health and safety regulations regarding food preparation and serving, building maintenance in kitchen and service areas. Ensure the F&B facility is well maintained at all times, clean, tidy work and service areas. This includes the entire kitchen area, freezer/fridges/storerooms/service areas/dining areas/bar area. Ensure the cutlery a and crockery is clean and in good condition for use by customers. Ensure cash up processes are followed in order to accurately account for/disclose and report on sales. Ensuring that the food and beverage department is adequately staffed forthe shift. Responsible for managing the food and beverage staff during the shift. Ensuring internal food and beverage stock management processes are followed. Monitor food preparation, portion sizes and presentation of food to ensure that food is prepared and presented in an acceptable manner and according to quality standards. Coordinate kitchen and service resources to ensure economical use of food, timely preparation and optimal service delivery. Manage the stock control function related to F&B in terms of scheduling and receiving food and beverage deliveries. Ensure stock is maintained at a good standard- declare F&B stock wastages and breakages to dispense of expired stock. Ensure F&B stock is neatly packaged to preserve the stock and keep it in a neat and tidy condition, stored in appropriate locations. Responsible for requesting front of house stock (Kitchen stock, bar stock, etc.) Manage and account for Food and Beverage inventory such as cutlery and crockery. Ensuring accurate front of house stock reconciliations after each shift in order account for all front of house stock. Ensuring that the GAAP/POS system is always up and running during operational hours. Managing Food and Beverage resources during the shift. Observing and evaluating staff and work procedures to ensure quality standards service. Submitting stock requisitions to the Stock Controller to request front of house stock. Conducting a stock count after the shift and completing a stock reconciliation in order to report on and account for variances. Ensuring that all wastages and breakages during shift are disclosed and accounted for. Ensuring staff meal purchases are being recorded and checking up on issuing to verify the content and quantity. Ensuring cash management processes are followed. Ensuring shortages are addressed and recovered. Rostering of staff taking into account busy periods, events, operating hours to ensure that the Food and Beverage shift is sufficiently staffed and able to meet operational requirements. Management of staff in terms of conduct, discipline and performance. Complete disciplinary actions/poor performance process when required. Ensuring superior Customer service and Customer experience. Ensuring timeous submission of daily, weekly, monthly food and Beverage reports. Conduct a meeting before the shift starts to direct the team and provide them with daily briefing. Time management of Waitrons/Bartenders. Working closely with Food & Beverage Branch Manager to enquire about customer experience and areas of improvement to ensure that Food and Beverage experience attracts and retains Customer/punters. Any other ad hoc duties that might be required. Ensure time management system is updated per team member daily. Make yourself available to assist at other branches, when required. Ensure order numbers for any purchase is requested daily.
What You'll Bring To The Team: Ability to effectively manage a team to achieve organizational goals Good communication and interpersonal skills Ensure impressive planning, organizational, leading and controlling skills Demonstrates a high level of integrity, punctuality, trustworthiness and reliability Ability to take initiative, whilst adhering to company policies and procedures Portray strong attention to detail, whilst maintaining efficiency
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