Company DescriptionLocated in the heart of Brisbane city, Sofitel Brisbane Central is known for its sophisticated luxury accommodation, world-class dining, and impeccable hospitality. The hotel's 416 elegantly appointed guest rooms and suites offer refined French luxury, and with personalised service that comes from the heart, this is Brisbane's best accommodation experience. The hotel also features elegant and indulgent food and beverage outlets, an executive lounge, two fitness centres, a day spa and fully flexible event spaces for up to 1100 delegates.
Job DescriptionElevate your career by joining the prestigious Sofitel Brisbane Central, where excellence is not just a standard but a way of life. We are seeking a highly motivated individual to fill the role of Food and Beverage Supervisor in the sophisticated Cuvee Lounge Bar. As a member of our operational team, you will play a significant role in delivering unparalleled service to our valuable guests, contributing to the epitome of luxury hospitality.
What you will be doing: Supervise and delegate duties to a small team of Food and Beverage AttendantsPrepare a range of beverages including coffee and cocktailsLiaise with the kitchen to collect food ordersAssist with the outlet opening and closing dutiesPerform cash handling and the processing of paymentsMaintain the visual appeal of the outlet, ensuring it is clean and tidy and ambassadors are well presentedEnsure the highest standard of food and beverage quality and visual appeal is maintainedExceed guest expectations, delivering a service that exudes luxury and aligns with Sofitel brand standardsPromote a strong Heartist and luxury culture within the teamLead and mentor a team that is focused on providing unforgettable guest experiences.QualificationsAvailability to work day and night shifts on a rotating roster with full availability on weekends and public holidaysAt least one year of experience in a supervisory roleA luxury service focused personalityPassionate about food and beverage with high level service skillsStrong interpersonal skills and problem-solving abilitiesResponsible Service of Alcohol qualificationA high level of personal presentation aligning to brand standardsA team player with the ability to work efficiently.Additional InformationBring passion and dedication to excellence, and we will recognise your contribution with a variety of benefits, rewards and development opportunities. We also offer a range of wellbeing initiatives, including apps with content to help you feel at your best. Join us, and you can thrive as an individual as well as being part of a supportive and inclusive team.
Thrive in our Sofitel Brisbane Central community, with: Discounts for ambassadors, as well as their families and friends, at Accor Hotels, worldwideComplimentary hotel stay package to celebrate your work anniversarySecure parking in the centre of Brisbane for only $10 per dayDirect access to Central train stationComplimentary food in the ambassador dining roomLaundered uniforms.
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