DUTIES & RESPONSIBILITIES:
Staff Management (training, performance & appraisals, client service, policies & procedures, SOPs)
Development & Implementation of Food & Beverage procedures
Equipment and Stock control
Design, implement and manage shift schedules for staff
Establish food & beverage budgets and financial goals
Monitor operations and ensure compliance with health, safety and hygiene industry standards
Accounting (cash flow, bank deposits, budget, general financial statements)
Respond to client inquiries and/or complaints
Develop & implement marketing strategies
Be able to work in a remote area - shift work
CANDIDATE REQUIREMENTS:
Minimum of 3-5 years experience in managing a fully operational F&B department in a 4- or 5-star hotel/lodge environment
Matric is essential, a tertiary qualification will be beneficial
Good command of the English language
Basic financial understanding
Advanced understanding of cost of sales & profit margins
Working knowledge of stock controls
Banqueting & Conferencing experience in multiple venues
Excellent attention to detail awareness
Ability to organize and run promotions and events
Good computer skills in MS Office (Word, Excel & Outlook)
Advanced knowledge of POS, Stock & PMS systems
APEX/NEBULA & PlusPoint will be beneficial
Ability to write weekly and monthly reports
Excellent time management skills combined with a hands-on approach
Reliable, ethical, confidentiality driven, motivated, sales oriented, honest, passionate about F&B
Ability to manage a Food & Beverage Department as a business unit
Staff Training
Valid RSA Drivers licence & own vehicle required
Valid RSA ID
Well-spoken and presentable
Be guest-centric ensuring great experiences
Ability to drive hospitality at the Hotel to new levels
Must be able to cope under pressure to meet guests needs
Willingness/ability to share information and teach and inspire others
Hands-on approach to management of department
Live-in.
Meals provided when on duty.
*Candidate must be willing & able to travel to Graskop for interviews if required.
Location: Mpumalanga, Graskop
Click on the IMAGE to submit an application
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