Logistics control and management of drivers throughout the entire delivery process, ensuring deadlines, time frames, and delivery standards are adhered to in line with the Company operating procedures.Ensuring that constant contact and communication is maintained at all times with the client, the driver, and the delivery point/client's customer, are effective and clear.Continuous communication, support, and guidance to the driver, ensuring the delivery is conducted to the customer/client's highest satisfaction and in line with the delivery requirements.Marketing of the delivery routes to engage new customers and ensuring the routes are occupied within the area that you operate/designated to.Ensuring that customer/client relationships are maintained to the highest satisfaction level at all times.Ensuring optimal execution of the daily route plan through live/integrated vehicle tracking for all vehicles against the operating plan.Addressing all variances against the plan with drivers and customers and escalation where appropriate to driver debrief.Constantly liaise with customers to optimize delivery schedules and lower the secondary distribution cost base through the reduction of turnaround time at the customer back door.Measure on-time delivery and turnaround time and reporting of deviations at a customer level on a daily, weekly, and monthly basis.Off route stops – resulting in increased customer deliveries per day and fewer routes (driver contracted & to be included in debrief report).Off route travel – resulting in reduced vehicle KMs per trip (driver to be contacted and to be included in debrief report).Customer delays – resulting in increased customer deliveries per day & fewer routes (Customer & Driver to be contacted & to be included in customer delay report).Ensure that all vehicles routed are tracked (all deviations and errors on tracked vehicles to be explained daily).Minimum RequirementsGrade 12/ MatricIn-depth knowledge of the operating and legislative requirements of a transport and logistics industryDegree/ Diploma in Logistics/ Stock Control – advantageousAt least 2 years similar controlling or industry related experienceExcellent administration, verbal and written communication skills requiredTransport and Quality Control KnowledgeResilient and enthusiastic; Self-motivated and self-managedValid Driver's License (code 14 will be advantageous) & own transportComputer literate: MS OfficeAbility to communicate with drivers, clients, and management, effectively and efficientlyDedicated, team player and professional approachConfident, motivated, enthusiastic, and ambitiousTarget driven and hardworkingExcellent record keeping abilityFlexible and adaptableSeniority LevelEntry levelEmployment TypeFull-timeJob FunctionManagement and ManufacturingIndustriesStaffing and Recruiting
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