Join to apply for the Fleet Controller role at Unique Personnel.Job DescriptionLogistics control and management of drivers throughout the entire delivery process, ensuring deadlines, time frames, and delivery standards are adhered to in line with the Company operating procedures. Ensuring that constant contact and communication is maintained at all times with the client, the driver, and the delivery point/client's customer, are effective and clear. Continuous communication, support, and guidance to the driver, in ensuring the delivery is conducted to the customer/client's highest satisfaction and in line with the delivery requirements.Responsibilities include:Marketing of the delivery routes to engage new customers and ensuring the routes are occupied within the area that you operate/designated to.Ensuring that customer/client relationships are maintained to the highest satisfaction level at all times.Ensuring optimal execution of the daily route plan through live/integrated vehicle tracking for all vehicles against the operating plan.Addressing all variances against plan with drivers and customers and escalation where appropriate to driver debrief.Constantly liaise with customers to optimize delivery schedules and lower the secondary distribution cost base through the reduction of turnaround time at the customer back door.Measure on-time delivery and turnaround time and reporting of deviations at a customer level on a daily, weekly, and monthly basis.Ensure that all vehicles routed are tracked (all deviations and errors on tracked vehicles to be explained daily).Minimum RequirementsGrade 12/Matric. In-depth knowledge of the operating and legislative requirements of a transport and logistics industry. Degree/Diploma in Logistics/Stock Control – advantageous. At least 2 years similar controlling or industry-related experience. Excellent administration, verbal, and written communication skills required. Transport and Quality Control Knowledge. Resilient and enthusiastic; self-motivated and self-managed. Valid Driver's License (code 14 will be advantageous) & own transport. Computer literate: MS Office. Ability to communicate with drivers, clients, and management effectively and efficiently. Dedicated, team player, and professional approach. Confident, motivated, enthusiastic, and ambitious. Target driven and hardworking. Excellent record-keeping ability. Flexible and adaptable.Seniority LevelEntry levelEmployment TypeFull-timeJob FunctionManagement and ManufacturingIndustriesStaffing and Recruiting
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