Delaire Graff Spa is looking for an experienced Spa Therapist who will be responsible for delivering a variety of spa services in a safe and comfortable manner and responding to relevant guests' queries, needs and expectations.Main Responsibilities:Professional and efficient delivery of a variety of spa services including body treatments, facials, massages, waxing, manicures, pedicures, gel application, and micro-needling;Maintain equipment;Keep documentation and maintain client's files on Shedul;Keep a clean and stocked room;Acknowledge and respond to relevant customer queries, needs, and expectations;Suggest and promote retail products or additional services;Uphold hygiene standards and follow health and safety regulations;Cooperate with and report on administration on any arising issues;Apply best practices and stay up to date with market trends;Anticipate guests' needs and preferences;Understand social etiquette and formal service;Be knowledgeable about all spa therapies and retail;Exhibit problem-solving skills and a "get it done" attitude;Ensure that the guest has the best possible experience and stay;Provide Delaire standard treatments to guests;Ensure that all displays are presented fresh, clean, and eye-catching;Be knowledgeable about the Delaire product/experience.Main Requirements:Grade 12 and relevant qualification in aesthetics (e.g., Masters Diploma in Aesthetician; ITEC; CIDESCO; or SAAHSP);Minimum 2 - 3 years spa therapist experience;Practical experience in massage techniques, manicures, pedicures, waxing, and face/body therapies, advanced facials, holistic body treatment, etc.;Passionate about healing and wellness;Trustworthy;Impeccably groomed;User-level computer skills;Fluent in English;Ability to work independently and under pressure;Excellent interpersonal and communication skills.
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