Duties/PligteActively driving, motivating, and managing the fitness instructors to reach individual and team goals on a weekly and monthly basis.Ensuring that monthly shift rosters are developed and communicated to the fitness team.Managing all leave applications in the fitness team.Ensuring that all fitness instructors are suitably qualified (fitness qualification, AED/ CPR).Providing leadership and management to all staff in the gymnasium, especially in your role as Head of the Department.Preparing monthly and/or weekly reports regarding new member assessments / inductions / programme prescriptions.Ensuring that effective training and development plans are in place for all fitness instructors.Actively assisting in the recruitment, selection, and placement of fitness instructors.Ensuring that Standard Operating Procedures (SOPs) are developed, established, and implemented within the fitness department at the gymnasium.Completing, overseeing and managing basic fitness assessments (blood pressure, height, weight, BMI calculations, girth measurements, circumferences, and body fat percentage measurements).Advising all members on the appropriate training techniques and programme options depending on individual needs.Actively prescribing, overseeing and managing training programme prescriptions for various population groups.The ability to provide exercise alternatives where needed.Willingness and the ability to teach various exercises to music / floor-based exercise classes if needed.Effectively managing the fitness team's monthly remuneration budgets.Establishing an effective and positive supply chain management system with key suppliers to the gymnasium.Proactively dealing with all member queries related to the fitness department in a timeous manner.Proactively communicating all equipment breakdowns to the maintenance department in a timeous manner.Ensuring that all customer queries, complaints and compliments are resolved timeously.Assisting the General Manager with any other ad hoc projects.Being part of the senior management team of the gymnasium as Head of Department and Manager on Duty.Job Requirements/Pos VereistesRelevant qualification in sport / health / fitness / group exercise is essential.The ability to successfully transfer knowledge and skills to the fitness team.Computer literate (Microsoft Windows).Excellent planning, administrative, organisational and problem-solving skills.Passion for the sports / health / fitness industry.Excellent attention to detail.Excellent written and verbal communication skills.The ability to thrive in a team within a diverse work environment.Good conflict management skills.Must be willing to work after hours and weekends.Recommendation/AanbevelingFitness industry-related experience.Previous experience in managing a diverse team will be a distinct advantage.A qualification in management or business management will be seen as an advantage.
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