JOB TITLE
Fire Alarm Installation Coordinator
LOCATION
Stellenbosch, Western Cape (Hybrid)
ABOUT US
We are a well-established and growing Property Management and Maintenance Company based in Southwest London but operating throughout the whole of the city. The successful applicant will work as part of a team to coordinate the installation of fire alarms for our 1,500 managed properties and for external clients as we expand. No day will be the same as you undertake a vast array of different tasks over the course of a week with problem solving, time management and organization essential to ensuring the Contractors and Tradesmen you work with are on time, within budget and complete the appropriate works to fulfil their, and our company's, commitments to properties we look after.
THE ROLE
The Fire Alarm Installation Coordinator will manage the entire fire alarm installation process from business development to convince a property to install a new fire alarm, to the management of Contractors on site to complete the works and the maintaining of the required documents up to the handover.
DUTIES
Research the portfolio of managed properties and identify appropriate targets for a new fire alarm.
Respond to inbound queries for properties requiring a new fire alarm.
Show business development skills to convince stakeholders that a fire alarm is required.
Coordinate the entire fire alarm installation process from procurement to installation and subsequent handover.
Efficiently schedule works for completion using our coordination software to maximize revenue and minimize travel times and business costs.
Invoice and report on successful installations while undertaking the required actions for visits requiring further works or customer interaction.
Exhibit excellent customer service skills with all internal and external stakeholders.
SKILLS AND EXPERIENCE
We are looking for individuals with the following skills and experience:
Previous job experience in the Fire Alarm industry and a working knowledge of the products and installation process.
Understanding of Health & Safety building maintenance and legislation would be a plus but not essential.
Professional customer service skills.
An analytical mindset is required to complete all required obligations within appropriate timeframes.
Multitasking skills required to balance numerous different projects at the same time at different stages of completion.
High standard of communication skills, both written and oral.
High attention to detail.
Ability to build strong working relationships.
Ability to work to deadlines and under pressure.
Problem solving.
Teamwork.
SALARY AND BENEFITS:
Working Hours: 09:00 to 18:00 Monday – Friday
Salary: R12,000 – R22,500 per month (Depending on experience)
Leave: 15 days annual leave and all South African Public Holidays
Contract: Permanent
Remote Role: This is a remote role that requires you to be based in Cape Town due to the occasional office visit in Stellenbosch. You will also be required to have reliable internet access during working hours and periods of extended load shedding.
To apply:
Please submit a CV along with a covering letter stating how you meet the requirements of the role.
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