PURPOSE : The incumbent will be responsible for the needs analysis of customer requirements, presales, solution crafting, solutions architecture, solution presentation and pricing of the proposed solutions as well as technology trend analysis and driving solutions through innovation and fit for purpose solutions.
REQUIREMENTS : Grade 12 (essential)Bachelor's degree in engineering, informatics, information management, or comparable education with professional experience specialized in Solution Design with a focus on End User Computing and Service Management.Min 5-10 years experience working in the Service Management and EUC portfolios.Traceable excellent experience in processing complex proposals (RFI, RFQ, RFP, etc.) in the role of Solutions Architect.Excellent technical skills to create complex Managed Services and EUC Solutions.Strong knowledge to integrate technology partners and vendors into the solution design.Keen sense of current standards and trends.Overview of the current conditions and competitors in the ICT EUC and Managed Services markets.Project management skills.In-depth knowledge in developing pricing models and applying pricing tools (Pricing Management).Excellent knowledge of organization- and vendor-based calculation tools.Excellent communication and negotiation skills, as well as cooperation and teamwork.Strong documentation and presentation skills.A passion for continual expansion of knowledge in the Managed Services and EUC sectors.Excellent knowledge in creating complex and synergistic ICT Solutions.RESPONSIBILITIES : Supporting Sales to meet and exceed the financial and strategic sales targets.Central interface between Bid Management, Solution Sales, and internal/external delivery units.Responsible for the integration of agreed solutions into the customer's systems by taking various components and interfaces into account.Define, design, and coordinate the solution architecture and cost calculations.Technical support for Sales during the acquisition phase.Integration of technology partners/vendors into the solution design.Align the solution design in complex projects with involved stakeholders within the group and external partners.Design authority for solutions according to approved solution and service descriptions.Requesting offers and further discounts at vendors/partners.Technical steering of Engineering, Operation, and Consulting in the deal team.Stream lead for Managed Services and EUC topics in complex mixed deals (Big and Major Deal Support) for costing and design of EUC solutions.Support smooth handover to Delivery for the realization phase.
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