Posted: 19/09/2024 Description International Client is looking for a customer-facing Product Implementation Consultant. This role will suit a Software Implementation Analyst, Solutions Designer, or Application Support Engineer who is looking to get into a more Product-related role with lots of diversity. This will also allow you to become the SME (subject matter expert) for this product. We are looking for someone with a senior level of knowledge; this is not a junior-level role.
Working within project teams and reporting to a PM, you will be instrumental in the implementation of software solutions for clients based throughout the UK & Globally. 99% of implementation projects are done remotely, but you might get the opportunity to travel globally if you are up for it.
Full product training will be provided, but any experience in Application Support or Implementation will be preferred. A general understanding of infrastructure & SQL skills is required.
Working as a Product Consultant / Implementation Engineer, you will be responsible for working with customers to understand their business processes and inventory to prepare for the successful implementation of the product, as well as consulting on best practice application configuration and mapping of customer operations. You will work with the implementation and support teams on the creation and maintenance of customer-specific training materials and work closely with super users across the business to maximize and promote effective user adoption.
Any knowledge based on Agile principles will be advantageous.
This is a role that will either have you in the office or onsite at a client; there is no home working.
If you believe you fit the role, then please click apply for immediate consideration. If you don't have a CV ready, just send me an email and we can talk through the role, and you can get a CV together later.
Candidates of all ages and backgrounds will be considered for this role. Ascent People is acting as an Employment Agency.
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