Job Req: 136238
Period: 5 Months Contract
Closing Date: 31 December 2024
Location: Sandton
Talent Acquisition Consultant: Poppy Mlotshwa
Job Purpose: To ensure financial transactions are processed within the agreed turnaround times in terms of the laid down procedures and processes to effectively manage risk within the bank.
Job Responsibilities: Prevent financial loss by ensuring accurate calculations and capturing.Action checks and balances of all payments made by reconciling all financial reports and bank statements on a regular basis.Meet stakeholders' expectations by ensuring agreed Service Level Agreements (SLAs) are adhered to.Provide customer satisfaction and feedback by investigating and resolving outstanding queries/complaints within the agreed time frames.Build and maintain stakeholder relationships by meeting SLAs, providing feedback, and taking corrective action where appropriate.Ensure accurate financial transactions by reconciling bank/impersonal accounts according to policies and procedures.Clear any unreconciled items by investigating and noting follow-up if unresolved for audit trail purposes.Ensure work is completed to plan by taking ownership and accountability for tasks and activities.Check daily volumes and report irregularities in the workflow.Contribute to process enhancements by identifying opportunities for improvement.Keep abreast of legislation and other industry changes that impact on role by reading the relevant newsletters, websites, and attending sessions.Understand and embrace the Nedbank vision and demonstrate the values through interaction with team and stakeholders.Improve personal capability and stay abreast of developments in the field of expertise by identifying training courses and career progression for self through input and feedback from managers.Ensure personal growth and enable effectiveness in performance of roles and responsibilities by ensuring all learning activities are completed, experience practiced, and certifications obtained and/or maintained within specified time frames.Ensure information is provided correctly to stakeholders by maintaining knowledge sharing with the team.Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture-building initiatives.Participate and support corporate social responsibility initiatives for the achievement of key business strategies.Identify and recommend opportunities to enhance processes, systems, and policies and support the implementation of new processes, policies, and systems.Essential Qualifications - NQF Level: Matric / Grade 12 / National Senior Certificate
Preferred Qualification: Bachelor of Commerce: Accounting, Matric / Grade 12 / National Senior Certificate
Minimum Experience Level: 2-3 years experience working in financial, risk, and process management environments.
Technical / Professional Knowledge: Administrative procedures and systemsBanking knowledgeBanking proceduresBusiness principlesBusiness terms and definitionsData analysisGovernance, Risk and ControlsRelevant software and systems knowledgeBusiness writing skillsCluster Specific Operational KnowledgeBehavioural Competencies: Building Customer LoyaltyEarning TrustDecision MakingInitiating ActionStress ToleranceWork StandardsContinuous ImprovementManaging WorkPlease contact the Nedbank Recruiting Team at +27 860 555 566.
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