Overview
Our client in the automotive sector is looking to employ a Senior Operations Administrator to provide complete administrative support to both internal and external stakeholders.
Minimum Requirements / Experience
Grade 12 / Matric
Relevant qualification in Supply Chain/Operations/Finance – advantageous
3 – 5 years' experience in operational finance and administrative role
Experience in compiling and presenting budget reports
Experience in tracking operational spend and variances
A valid driver's license
Advanced MS Excel
Must be able to work overtime/ weekends as and when required
Duties and Key Responsibilities
Promote customer satisfaction by attending to client requests speedily and in accordance with client standards
Raising and following up on open quotations timeously
Providing feedback to client, operations, and finance team timeously
Raising and following up on purchase orders and approvals
Regular customer visits and weekly meetings, ensuring customer satisfaction
Manage all East London Operations Administrators
Administrative Duties & KPI Responsibilities
Checking and ensuring accuracy of billing files from OPS Admin (Technical and Logistics)
Collation of Weekly and monthly KPIs for management
Responsible for collecting information and compiling monthly and quarterly KPI reports for distribution to customers and internal use
Update KPI efficiency, outsource productivity, and review KPI's for management
To review and manage data integrity per in-house system (billing reports, etc)
To manage, coordinate, and follow up with clients on monthly quote approvals and ensure compliance (eliminate the Procurement Maverick factor)
Follow up with Technical OPS and Logistics Teams for quote approvals and billing submission
Support Contracts Manager with any exercises, projects, queries, or tasks
Ensuring responsible site spend and management of cost of sales (P&L Support)
Not limited to the aforementioned
Key Competencies/Skills:
Excellent organisational skills and communication skills.
Ability to prioritize a variety of work activities in a busy environment to meet strict deadlines to internal and external stakeholders.
High level of accuracy with a strong focus on attention to detail
Demonstrate analytical and problem-solving skills, with the ability to identify and resolve issues effectively.
Flexibility and responsiveness to the business and customer needs
A willingness to learn and take accountability in ensuring timeous accurate data is managed
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