Financial Business Partner Lead (Technology)Apply locations: Johannesburg
Time type: Full time
Posted on: Posted Today
Time left to apply: End Date: December 13, 2024 (9 days left to apply)
Job requisition id: R22615
Job DescriptionTo provide financial leadership and guidance to Finance Business Partners to drive the technology business's financial objectives by providing accurate value-added financial management information and analysis.
Provide input into the budgeting process and monitor utilization for the financial year according to the operational plan.Produce or review budget reports to ensure they accurately reflect work activity.Ensure financial documentation is maintained to support accurate record keeping and future legislative requirements.Escalate potential budget risks that may lead to increased costs or financial losses.Present work proposals on planned activities that will require financial resources.Allocate and approve expenditure.Collate, analyze, and evaluate data and information to forecast expenditure and cash flow trends and make recommendations to improve the budget.Deliver against operational and cost targets.Prioritize resource allocation to minimize and reduce wastage.Monitor costs for the financial year according to the operational plan.Review cost reports and resolve or explain variances to the budget.Identify, control, and escalate potential risks that may lead to increased costs.Manage costs or expenses within the approved budget to achieve cost efficiencies.Build relationships that allow for managing expectations, sharing knowledge and diverse insights, and creating buy-in.Engage in cross-functional relationships to obtain and provide work support.Ensure full understanding of customer needs to deliver quality service.Ensure customer service solutions are aligned to the business operational plan, organizational values, and service standards.Communicate how customer service solutions will be implemented and secure buy-in.Ensure product knowledge and advice is technically accurate and provide customers with relevant information to keep them informed of products and service options.Ensure resolution of customer queries and complaints timeously and ownership of issues.Analyze customer feedback to help improve customer service and propose ideas to enhance it.Improve business decisions by providing accurate and reliable business intelligence together with analyzing trends and data.Provide regular reports on delivery of services against agreed service level agreements and overall customer targets.Accumulate information to review work progress that provides input to reporting, decision-making, and identifying improvement opportunities.Ensure compliance with relevant statutory, legislative, policy, and governance requirements in the area of accountability.Ensure implementation of relevant policies, governance, and practice standards across the business.Maintain knowledge of relevant legislative amendments, industry best practices, and internal compliance procedures and requirements.Ensure compliance is adopted in terms of systems and procedures as laid out by the organization and review in response to audit findings and changes.Develop an understanding of risks and risk management approaches.Implement and provide input into the development of governance and compliance procedures and processes within the area of specialization and identify risks.Educate others and make suggestions for improvements.Network and participate in specialist risk forums where required.Implement, monitor, and control business processes according to quality standards, policy, and compliance and governance requirements in the area of accountability.Ensure the development, alignment, mapping, and implementation of end-to-end processes aligned to the customer journey map.Research, enable, and consult on improvements and opportunities to harness technology and platform enablement.Review existing processes and suggest innovative ideas to improve and streamline processes to drive efficiencies and minimize redundancy.Monitor customer feedback reports and align processes to maximize efficiencies.Provide input into the development of the business area tactical strategy in achievement of the overall business strategy.Develop and implement an area operational plan in achievement of business objectives.Provide clear direction to the executive committee on what the business requirements and imperatives are by translating current business performance into actionable business objectives aimed at driving and improving performance.Participate as an active member of the executive committee of the business.Translate strategy into meaningful operational targets for the business unit under management, ensuring that the focus areas are disseminated to all levels in the business unit.Ensure accountants drive enterprise risk management within their organization to manage uncertainty, opportunities, and risks in the face of significant challenges in the external environment.Enable the function to use their insights and business understanding to weave accurate and compelling narratives that make the organization's purpose, strategy, business model, and performance tangible for external audiences.Ensure
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