Who are we?Sanlam Developing Markets (SDM) (a wholly-owned subsidiary of Sanlam Life Limited) is one of the top financial services providers in the South African entry-level and emerging middle market. It aims to understand the unique requirements of clients and offers a wide range of simple and affordable financial solutions that cover needs such as funeral insurance, savings for education, life cover and personal accident plans. In terms of the Sanlam Group Governance Policy, SDM is managed by the SA Retail Mass cluster, which is part of the Sanlam Life and Savings cluster within the Sanlam Group. The cluster focuses on retail products, as well as group schemes.What will you do?Provide financial advice along with a financial plan in line with the customer value proposition and treating customers fairly framework.Work in allocated key accounts and allocated markets.Offer customer service to Sanlam clients.Arrange appointments with potential customers within Key Accounts and Allocated Markets.Update and inform customers and client public of our new products.Develop and maintain an understanding of the range of Sanlam products. Keep up to date with any changes in products or regulations, as well as the impact thereof.Ensure Continuous Professional Development (CPD) credits, accreditations and qualifications are up to date to maintain a quality and continuous service offering to customers.Participate in knowledge sharing platforms and training opportunities, inside and outside of the organisation, where relevant.Responsible for reporting on activities daily, through using relevant technology platforms.Collate data on activities to deliver on weekly and monthly reporting deadlines.Work with Sales Manager to identify priority areas and to plan monthly activities accordingly.What will make you successful in this role?Qualification & ExperienceMatric (grade 12) or NQF level 4RE5 an advantageClear Credit and Criminal recordsFAIS ComplianceAt least two years' work experience within sales or marketing.KnowledgeSales tactics and approachesClient service and engagementRelevant Regulatory frameworks, policies, and standardsSanlam insurance products (ideal)Personal AttributesOptimises work processes - Contributing dependentlyCommunicates effectively - Contributing dependentlyAction orientated - Contributing dependentlyPlans and aligns - Contributing dependentlyCore CompetenciesCultivates innovation - Contributing dependentlyCustomer focus - Contributing dependentlyDrives results - Contributing dependentlyCollaborates - Contributing dependentlyBeing resilient - Contributing dependentlyTurnaround timeThe shortlisting process will only start once the application due date has been reached. The time taken to complete this process will depend on how far you progress and the availability of managers.Our commitment to transformationThe Sanlam Group is committed to achieving transformation and embraces diversity. This commitment is what drives us to achieve a diverse, inclusive and equitable workplace as we believe that these are key components to ensuring a thriving and sustainable business in South Africa. The Group's Employment Equity plan and targets will be considered as part of the selection process.
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