Sanlam Developing Markets [SDM] (a wholly-owned subsidiary of Sanlam Life Limited) is one of the top financial services providers in the South African entry-level and emerging middle market. It aims to understand the unique requirements of clients and offers a wide range of simple and affordable financial solutions that cover needs such as funeral insurance, savings for education, life cover and personal accident plans.
The purpose of the role is to provide new and existing clients with professional and relevant financial advice, planning and products (sales) that are suited to their needs and requirements. Undertake the procurement of sustainable business of a high quality, in accordance with the business targets set. Maintain and service these clients as part of a long-term relationship which builds loyalty to the brand and generates ongoing advice and sales.
What will make you successful in this role?1. Assist in growing the Sanlam Adviser Business Be committed to the marketing plans and targets set for growing and developing the business.Apply knowledge and understanding of market segmentation and customer profiles to support sales and growth within the defined market.Undertake relevant behaviours to attain targets relating to:
Revenue generation (Single and recurring premiums)Activity quotasPromote the Sanlam brandTreating customers fairly to be applied to all client engagements2. Networking, prospecting and leads generation Face to face interactions, social or business, to create business opportunities.Prospecting of new clients through creative opportunities such as business/social networks, associations or ad hoc presentations.Turning trusted relationships into business relationships.Strengthening existing relationships by increasing the current service.Use existing sources to establish opportunities across Sanlam businesses.Personalised client value propositions.Marketing on social media.Undertake selected client focused activities to generate leads and informal prospecting opportunities.Mining of existing client base to identify marketing gaps and sales opportunities.Structuring and implementing focused campaigns with new or existing clients in the defined market.Requesting active and ongoing leads and referrals from others.Monitoring and responding to client activities such as maturities, cancellations or surrenders within the defined market.3. Client consultations and sales Ensure all client interactions are compliant in terms of disclosures and advice given.Undertake comprehensive fact finding with each client to lift needs and priorities. Document these findings.Conduct a financial needs analysis to ascertain the client's full financial situation.Provide sound personal financial planning advice.Apply financial knowledge in putting together a plan that meets the needs of the client for a balanced portfolio.Present financial solutions to the client in a professional and competent manner.Use relevant processes and system tools to capture analysis information and update records accordingly.Review client's portfolio annually.4. Client Service Ensure all client interactions are ethical, courteous and professional.Follow-up or refer all existing business queries to be resolved timeously.Strive for excellent, value-added service to clients.Undertake continuous learning in terms of knowledge, skills and market/industry issues.Initiate long term client relationships and maintain a relational focus.5. Monitor, update and reporting (weekly/monthly) Document and present the following activities:
Number and profile of contacts, appointments, consultations.Issued business and revenue against targets.Update client details on records.Appropriate workflow and activity monitor system entries.Qualification and ExperienceGrade 12
Financial Advisory and Intermediary Services Act (FAIS) "Fit and Proper" requirements and Regulatory Examination successfully completed if registered with Financial Sector Conduct Authority (FSCA) for more than 24 months.
Knowledge and SkillsFinancial advice and support
Production target achievement and budgeting
Compliance and risk management
Client relationship management
Financial planning and recommendations
Personal AttributesCommunicates effectively
Tech savvy
Action orientated
Interpersonal savvy
Persuades
Build a successful career with usWe're all about building strong, lasting relationships with our employees.
Core CompetenciesCollaborates
Being resilient
Drives results
Cultivates innovation
Customer focus
Turnaround timeThe shortlisting process will only start once the application due date has been reached.
Our commitment to transformationThe Sanlam Group is committed to achieving transformation and embraces diversity.
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