The Financial Administrator will be responsible for daily and monthly invoicing, processing debtor's payments, debtor's administration, and support services in respect of debtor's accounts as well as debtor's cancellations. Maintaining and documenting daily collection activity, maximizing cash receipts, issuing suspension notifications, contacting customers regarding overdue accounts, and overseeing customer payment.Main Job ResponsibilitiesFinance SystemsProcess and update finance-related tasks on CRM within timeframes given.Client InvoicingCreate or Review Pro-forma invoices generated on the Billing Platform.Process and send client Tax invoices.Process monthly recurring invoices on the Billing Platform for annuity/subscription services within timeframes given.Collect and enter data for various financial spreadsheets.Suggest changes or improvements to increase accuracy and efficiency.Custodian of Cancellation queue on CRM.Calculate penalties on early termination of contracts and send to Billing Controller for approval.Maintaining and overseeing all cancellation tasks on CRM within timeframes given.PaymentsLoad client debit order and EFT payments onto the Porta platform timeously within timeframes given.Query ResolutionEscalate advanced queries to the Billing Controller.Maintain effective working relationships with clients and employees, whilst adhering to financial policies and procedures.Maintain clear communication channels between the Finance department and all other departments in the company.AdministrationAdd new and maintain existing client master files.Create and maintain accurate debtors accounts on the computerized bookkeeping system.Debt CollectionDebt collection via phone and email.Follow up on debtor payment agreements.Communicate (both verbal and written) with Collections Administrator with regard to overdue accounts.Other DutiesEmail ManagementCustomer ServiceCollect and enter data for various financial spreadsheets.Suggest changes or improvements to increase accuracy and efficiency.Perform additional duties as instructed by the Group Finance Manager.REQUIRED KNOWLEDGE, SKILLS AND ABILITIES:At least 3+ years' experience in the same or similar role in the creditors/debtors departmentGrade 12Solid understanding of basic bookkeeping and accounts receivable principlesGood understanding and working knowledge of XeroFully computer literate with MS Office skillsSystematic thinkingAbility to stay calm under pressureAbility to work independently and accuratelyDemonstrate sound work ethicsGood telephone skillsEffective verbal, written and listening communication skillsAbility to calculate, post and manage accounting figures and financial recordsHighly motivated
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