We help the world run better. At SAP, we enable you to bring out your best.Our company culture is focused on collaboration and a shared passion to help the world run better.How?We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work.We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.PURPOSE AND OBJECTIVES:The main tasks are proactive contact to customers and setting up good relationships with internal stakeholders. Very important in this role is interaction and communication with other team members and managers in an international environment, which requires advanced communication and language skills.What you'll do:Proactively call customers to reassure the time of invoice payment.Handle escalations on open invoices.Perform monitoring and collection of receivables.Manage open items including overdue receivables.Investigate billing discrepancies and respond to external queries.Business administration support.Ad-hoc queries and contributions to projects.Contact for external and internal auditors.Fulfillment of pre-set targets.What you bring:Excellent "Customer Focus" approach.Independent communication and negotiation with clients.Strong communication skills (verbal and written).Ability to work in an international environment.Strong attention to detail.Strong will to deliver excellent quality.Willingness to learn and improve.Team spirit contribution.WORK EXPERIENCE:Working experience in collection is a big plus. Fluent written and spoken English skills are required.Bring out your best. SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively.Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management.As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development.At SAP, you can bring out your best.We win with inclusion. SAP's culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best.SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities.If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team.Successful candidates might be required to undergo a background verification with an external vendor.Requisition ID: 414218 | Work Area: Finance | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid.
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