As a Finance Payroll Accounts Supervisor for the Medical Aid Team, you are responsible for all RSA Medical Aid products, accounting, payments, and reconciliations. This role is essential in the Medical Aid process, which includes payroll, the Medical Aid Principal Officer, and third-party product providers to ensure employees receive the necessary medical cover.You will participate in various aspects of the end-to-end payroll accounts cycle, including but not limited to reconciling payroll-related general ledger accounts, processing payroll payments to relevant third parties, and identifying, resolving, and escalating discrepancies accordingly. The team relies on you for the accuracy and completeness of the medical aid payroll-related accounts. The daily duties are mostly administrative and high in volume.This role involves both supervisory and individual functions. Given the importance of quick turnaround times for Medical Aid and the reporting done at the personnel level, it is essential for the supervisor to be actively involved in day-to-day operations and reconciliation matters. The supervisor provides necessary insights for the Officers on more complex cases and ensures that the turnaround time meets expectations.The position oversees four Finance Payroll Accounts Officers and reports to the Finance Payroll Accounts Manager.Role Description:Month-end payment and reconciliation responsibilitiesPerform various aspects of the end-to-end payroll accounts cycle, including but not limited to reconciling medical aid payroll-related general ledger accounts, processing payments to relevant medical aid third parties, and identifying, resolving, and escalating discrepancies accordingly.Ensure that the correct medical aid-related payroll deductions on SAP Human Resources correspond to the general ledger payroll accounts on SAP Finance.Payments must be accompanied by the relevant schedules corresponding to the payments to the medical aid administrators on the same day the payments are made, which should be no later than the 1st of the following month.Receive the medical aid-related administration reconciliations back from the administrator by the 10th of the following month to be fully reconciled before the payroll closes for that same month.Identify, follow up on, resolve, and communicate discrepancies to payroll for corrective action before payroll closes for the month.Communicate resolved and unresolved discrepancies to the medical aid administrators monthly to ensure the Shoprite Checkers and administrator databases are in sync.Provide monthly reporting of these payments and the status of the reconciliations to the Benefits Team and third-party product providers.Perform medical aid payroll-related general ledger account reconciliations as soon as payments have been made, balance to the account analysis per account, identify reconciliation items per staff number, and comment. Medical aid payroll-related general ledger reconciliations should be ready for review by the Finance Payroll Accounts Manager by the due date.Perform non-Medical Aid accounting/finance tasks such as posting provisions and SARS IT88 payments.Perform ad-hoc accounting/finance tasks as requested by the Finance Payroll Accounts Manager.Administrative responsibilitiesThe Medical Aid Team's daily duties are mostly administrative and high in volume.Ensure that all daily, weekly, and monthly duties and deadlines are met consistently and promptly.Complete and resolve requests and queries from the People Team Benefit Specialist.Administer new member applications, add/remove dependents, process withdrawals/cancellations, and make changes to medical aid-related plans and child eligibility for medical aid-related products (e.g., Discovery Retail Medical Aid, Vitality, Flexicare, Dental cover, Gap cover) on SAP.Action all requests from the Finance Payroll Accounts Manager relating to medical aid payroll-related accounts.Respond to internal and external queries by phone and email correctly, promptly, and professionally.File and/or archive documentation for audit purposes.Perform other ad-hoc administrative tasks as required.Qualifications and ExperienceBCom degree or equivalent (essential).5+ years of relevant experience in Medical Aid administration, accounts, or similar role (essential).Working knowledge of Microsoft Office 365 - Outlook, Word, Excel (essential).Exposure to SAP (preferred).Working knowledge of the below areas (essential):Procedures and risks related to payment processesBasic knowledge of general ledger accounts reconciliationAccounting, debtors & creditors knowledgeInternet banking.Exposure to and an understanding of corporate and retail-orientated environments (preferred).Our Group is committed to creating, embracing, and preserving a diverse workplace that values the unique talents, perspectives, backgrounds, and abilities that enrich our organisation. A place where everyone matters and feels included.We are committed to Employment Equity when recruiting internally and externally.If you don't hear from us within 14 days, please consider your application unsuccessful.
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