Finance Business Partnering Lead - 3-Month Contract Requirements: Budgeting and Financial Management Provide input into the budgeting process and monitor utilization for the financial year according to the operational plan.
Produce or review budget reports to ensure they accurately reflect work activity.
Ensure financial documentation is maintained to support accurate record-keeping and legislative requirements.
Escalate potential budget risks that may lead to increased costs or financial losses.
Present work proposals on planned activities requiring financial resources.
Allocate and approve expenditure.
Collate, analyze and evaluate data to forecast expenditure and cash flow trends, making recommendations to improve the budget.
Deliver against operational and cost targets.
Prioritize resource allocation to minimize and reduce wastage.
Monitor costs for the financial year according to the operational plan.
Review cost reports and resolve or explain variances to the budget.
Identify, control, and escalate potential risks that may lead to increased costs.
Manage costs or expenses within the approved budget to achieve cost efficiencies.
Customer Service and Relationship Management Build relationships to manage expectations, share knowledge and insights, and create buy-in.
Engage in cross-functional relationships to obtain and provide work support.
Ensure full understanding of customer needs to deliver quality service.
Align customer service solutions with operational plans, organizational values, and service standards.
Communicate customer service solutions and secure buy-in.
Ensure product knowledge and advice are technically accurate and keep customers informed of products and services.
Resolve customer queries and complaints promptly, taking ownership of issues.
Analyze customer feedback to propose improvements to customer service.
Provide regular reports on service delivery against service level agreements and customer targets.
Compliance and Governance Ensure compliance with statutory, legislative, policy, and governance requirements.
Implement relevant policies, governance, and practice standards across the business.
Maintain knowledge of legislative amendments, industry best practices, and internal compliance procedures.
Review compliance systems and procedures in response to audit findings and changes.
Develop an understanding of risks and risk management approaches.
Implement and provide input into governance and compliance processes and identify risks.
Educate others and suggest improvements in compliance processes.
Participate in specialist risk forums where required.
Process Improvement and Efficiency Implement and monitor business processes according to quality standards, policies, and governance requirements.
Align processes with customer journey mapping.
Research and consult on improvements and opportunities for technology enablement.
Suggest innovative ideas to streamline processes, improve efficiency, and reduce redundancy.
Monitor customer feedback reports and align processes for maximum efficiencies.
Strategic Planning and Operational Management Provide input into the business area tactical strategy to achieve overall business objectives.
Develop and implement an operational plan to achieve business objectives.
Translate business performance into actionable objectives to drive improvements.
Participate actively in executive committee discussions.
Translate strategy into operational targets, ensuring focus areas are communicated throughout the business unit.
Financial and Risk Analysis Drive enterprise risk management to manage uncertainty, opportunities, and risks.
Provide accurate and compelling narratives about the organization's performance for external audiences.
Ensure "one version of the truth" for all reporting, reconciling management reports across business areas.
Review variance analyses prepared by the team, discussing major variances with business unit heads.
Provide input and support during the development of business case financials for projects or initiatives.
Conduct reviews for cost-reduction opportunities and analyze costs, pricing, sales results, and performance against plans.
Collaboration and Knowledge Sharing Build and sustain collaborative relationships with peers and stakeholders to achieve synergies.
Participate in specialist communities of practice, contributing to knowledge sharing and organizational improvement.
Actively share information about successes, issues, trends, and ideas to support a culture of development.
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