Key Performance area
Sell approved finance and insurance products:
Keep up to date with all relevant finance and insurance products.
Identify individual customer financial and insurance needs.
Offer specialized finance and insurance products to new customers at a profitable second gross profit rate.
Ensure accurate completion of finance and insurance application form.
Ensure final check and dealer internal delivery requirements have been adhered to:
Give final release of each and every approved transaction (cash and financed).
Ensure all conditions and requirements from either bank or insurance company has been fulfilled
Ensure that all deposits or cash has been paid.
Ensure that release note has been issued for financed deals.
Manage the relationship between the customer and the bank / insurance provider:
Establish and maintain good professional and effective relationships with banks, insurance and other providers.
Consult and advise customers on Finance & Insurance products available.
Accurately and thoroughly complete and forward all applications to banks and insurance providers.
Review all collected Natis documents for trade inns.
Participate in the F&I Retention program to maximize opportunities that arise from End of Term or Early Settlements.
Comply to statutory requirements:
Ensure that the dealership complies with all requirements as set out by the NCA, FAIS and FICA acts.
To ensure that any person acting on behalf of the dealership or a representative of any other provider do so in accordance to the fit and proper requirements as set out in the acts.
Ensure that the dealership comply to all compliance arrangements, record keeping and auditing requirements as prescribed in the acts.
Monitor finance and insurance product sales progress:
Update daily progress report of Second Gross Sales on DOC (Daily Operating Control).
Review basic monthly statistics of market penetration at banks and insurance providers.
Administration of finance and insurance data:
Compile and submit files with required documentation to financial institutions.
Ensure that all transactions are followed up and paid out as soon as possible after delivery.
Requirements :
Motor industry experience.
Knowledge of the (NCA) – National Credit Act .
Knowledge of the (CRA) - Credit Regulator Act.
Knowledge of the (FAIS) – Financial Advisory and Intermediate Service Act.
Knowledge of the requirements of (FICA) – Financial Intelligence Centre Act.
Senior Certificate (Grade 12).
Computer literacy (Office suite).
Technical (systems) knowledge required:
Finance diploma.
Credit Management Diploma .
Motor Dealership Industry or Banking environment working experience.
Finance and Insurance / Sales.
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