Join our dynamic team as a Junior Field Support Technician! The Field Support Engineer is a pivotal position designed to nurture and develop service excellence. This role focuses on providing hands-on technical support. The successful candidate will be trained by the Senior Server Engineer on site. Ready to kick-start your IT career? This is your opportunity! What you'll do:Learning and developmentEngage in a structured process to acquire foundational knowledge in operations, managed services offerings, and industry best. Client engagementDevelop strong client communication skills and the ability to articulate technical concepts clearly and effectively.Your expertise:Technical Support for End UsersQualifications required:ITIL FoundationOther information applicable to the opportunity:Permanent PositionLocation: Piet Retief, Mpumalanga Travel: Office basedWhy work for us?If the daily grind makes you wonder if there's more to life than work, get ready to discover a professional journey that embraces excellence without compromise.You've arrived at iOCO Infrastructure Services (iOCO IS), where we are all about delivering outstanding client experiences through sustainable, innovative IT infrastructure solutions that tackle business challenges head-on. Here you get to partner with clients, helping them conquer their business Goliaths while they focus on scaling their empires.At our core, we're challengers, disruptors, and innovators. We're a community of skilled professionals with an ambitious spirit dedicated to providing for our clients while finding joy in the process. Our clients are at the heart of everything we do. Their satisfaction fuels our fire and propels us forward. We're talking about brainstorming sessions that sound like TED talks and spontaneous celebrations for achievements, big and small.