Field Support Engineer

Join the iOCO Infrastructure Services Community: Where Work is an Adventure, Not Just a Job.We are seeking a Field Support Engineer who will provide on-site support for various systems, equipment, or software, ensuring that clients' technology operates smoothly and efficiently.What you'll do:Responsible for repairing, troubleshooting, and installing hardware and software of new faulty laptops and desktops.Windows OS Software installation, support, and troubleshooting including of 3rd party applications.To ensure that all open tickets are managed within the SLA.To reach efficiency target.Mobility support/workshop and Field support engineer.Your expertise:2 - 5 Years of practical in-service delivery; desktop support; Network Support and Active Directory.Qualifications required:Grade 12MSCE or MCDSTSoft skillsA+N+ITIL Foundation V4Other information applicable to the opportunity:Permanent PositionWork environment: Office building, floors with access to stairs.Physical demands: Bound to sitting at a desk.Travel: Require valid driver's license and own transport.Why work for us?If the daily grind makes you wonder if there's more to life than work, get ready to discover a professional journey that embraces excellence without compromise.
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