Hire Resolve is currently seeking a skilled Field Services Engineer on behalf of our esteemed client, a leading data centre and storage specialist as well as a systems integrator. This role is crucial in providing 1st and 2nd line support, as well as the installation of network switches, routers, hosted IP telephony systems, and other CPE equipment at customer sites. The successful candidate will be responsible for the installation, configuration, and support of various customer equipment, along with NID devices. Additionally, the role involves racking and stacking equipment in the VB points of presence (POPs).This is an excellent opportunity for a dedicated professional to contribute to a dynamic and innovative environment.ResponsibilitiesProvide solution and product-specific consultation and supportConfigure and set up networking devices to be deployed on the Vodacom NetworkDesign and deploy Cisco switch configurationsEnsure devices are configured correctly for deploymentEnsure devices are ready for shipment in time for scheduled deploymentManage regional support stock levelsAttend and advise on solution scoping meetingsAssume direct responsibility for support and contract deliverablesRequirementsStrong telephony device experienceExcellent technical knowledge of LAN and WAN infrastructureIn-depth network knowledge, particularly in Cisco and related networking equipmentUnderstanding of SD-WAN solutionsGood understanding of wireless solutionsFully developed knowledge of the business, marketplace, and clientsRecognized as an expert within the organizationInterprets internal or external business issues and recommends best practicesProvides technical guidance to junior staffStrong interpersonal skills and ability to build relationships with peers, brand leaders, and senior managementCapable of "big picture" thinkingExcellent leadership, team-building, and management skillsEncouraging and able to mentor and leadExcellent verbal and written communication skillsAble to align multiple strategies and ideasConfident in producing and presenting workIn-depth understanding of the industryN+ A+, CCNA or equivalent, HCNA, HCNP (preferably), CCNP (preferably)BenefitsSalary: NegotiableContact Hire Resolve for your next career-changing move.Apply for this role today on LinkedIn, or contact us at ****** You can also visit the Hire Resolve website: hireresolve.us We will contact you telephonically in 3 days should you be suitable for this vacancy. If you are not suitable, we will put your CV on file and contact you regarding any future vacancies that arise.
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