Field Service Technician (Mechanical / Maintenance) Automation (Cape Town)

Specific Responsibilities:• Provide emergency breakdown and maintenance support on an automation plant• Create strong effective working relationships with our customer and his operational agents to enable us to provide a first-class service• Provide performance in terms of achieving output, speed of response and quality of repair and standards of workmanship• To provide maintenance support on other issues as well as the installed system• Involvement in site related meetings as and when requiredThe position requires a wide range of skills including but not limited to the following:• Mechanical strip-down/re-assembly, basic field wiring, machine calibration and system testing• Working against a timeframe to complete reactive repairs• Interact with on-site management keeping them informed of repair and maintenance progression and addressing their concerns in a professional manner• Show hands on ownership of issues to achieve a quick time resolutionAbility to interpret and work with electrical circuit diagrams• Appreciate Health & Safety considerations regarding given tasks and be able to carry out risk assessments• Mechanical aptitude including the ability to read assembly drawings• Operate hand tools and be able to assemble parts onto equipment• Ability to follow set up instructions, assembly drawings and check lists• Attention to detail and exceptional follow-up skills• Excellent customer service skills for both internal and external customers• Superior communication skills• Analytical and problem solving as well as conceptual skills• Computer literate with basic Microsoft Office skills• Willing to learn and adapt to changing role requirements• Willing to travel nationally / internationally• Appreciation of Cultural DiversityQualification and Experience:• Minimum 4 years technical / maintenance experience in a relevant industry or service• Valid driving licence• Ability to communicate clearly and effectively verbally, clear concise writing skills• Proven track record in lone working, on customers sitesCandidate Profile:• Reliable• Self-motivated• Ability to "Think on their feet"• Flexible in hours worked• Able to take ownership of situations• Team player• Quick/Keen learner• Good interpersonal and communication skills• Good Organisational Skills• Physically fit and able to work at height