1. JOB PURPOSE
To ensure that equipment is delivered and proactively maintained in good working order, fully functional and free from any damages that might cause harm, therefore safe to operate as defined by MEWP standards.
2. KEY PERFORMANCE AREAS
Off-load of MEWP Equipment
Training
PDI, Maintenance and Repairs
Stock take and Vehicle stock
3. ORGANISATIONAL STRUCTURE
Operational
4. DECISION MAKING AUTHORITY
Field Services resource allocation
5. JOB DESCRIPTION
The Field Services Technician is responsible for the following:
Responsibilities
Planning daily travel schedule
Investigating complaints, conducting tests and resolving general maintenance tasks
Off-load machine, perform PDI (Post Delivery Inspection) together with the customers and record any damages and/or snags, including proper mine specifications
Provide Certification to operators upon successful completion of MEWP Operators Training
Complete a full Functional test whilst training any appointed operator
Maintain MEWP equipment operational by completing regular inspections and functional procedures as defined from time to time and complete preventive maintenance tasks, correcting equipment deficiencies, making adjustments and alignments, check and maintain mine specifications if required
Determine equipment condition by conducting inspections and diagnostic tests, identifying worn and damaged parts and reporting as may be required
Keep equipment available for use by monitoring and completing preventive maintenance schedules, installing components, parts, oil, water and upgrades when required and control corrosion
Verify equipment performance by conducting predefined functional tests, adjusting controls and systems
Keep record of completed jobs, conforming with MEWP standards and equipment requirements by ensuring up-to-date documentation are available upon request
Keep operational tools and spares for troubleshooting breakdowns, performing preventive maintenance and for calling-in repairs
Standby and call-out as and when required
Monthly vehicle stock-take
Keep standard stock quantities in vehicle
Place required stock orders, verify receipt and track backorders
6. SKILLS REQUIRED – SPECIFIC
Technical Skills
Technical minded as well as Customer service orientated with a recognised technical qualification, preferably a red seal millwright
Knowledge of MEWP equipment regarding operations, functions, technical functions, parts and tools including a comprehensive understanding of hydraulics, engine mechanics, electrical, electronics and technical schematics.
Clear understanding of safety management and risk assessment
Mechanical, hydraulic, electric and electronic tooling knowledge
Knowledge of mechanical inspections, tools and analysers
Administration and Technology
Understanding and intensive use of sms, mms, internet and cellular communications
Computer literate as well as MS Office
Time Management
Documentation Skills
Inventory Control
Individual Skills
Verbal communication
Attention to Detail
Thoroughness
Problem Solving
Dealing with Complexity
Dependability
Persistence
Attendance
Independence
High energy Levels
Analysing Information
Job Types: Full-time, Permanent
License/Certification:
Trade Test (Preferred)
Application Deadline: 2024/11/18
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