Our client is looking for a Field Service Technician to join their team.Purpose of the job:The purpose of this position is to maintain, service, and repair material handling equipment, systems, and products on company premises or at customer sites in a timely and cost-effective manner so that customer and company requirements are met, maintaining vehicle records.Key performance areas:Servicing of material handling equipment and maintaining forklift serviceability to specified standards and according to set procedures by delivering quality service/maintenance.Perform accurate diagnosis/troubleshooting in the event of breakdown of equipment; communicate what repairs are needed by advising the customer and/or supervisor.Maintain vehicle maintenance and operational data/history by updating and timely communicating information that must go on record.Promote service/maintenance programs.Provide complete customer satisfaction in a polite and professional manner.Ensure proper communication between self, workshop staff (Field Service Team Leader and Controller), and customer.Ensure requirements are met in all actions on company and client premises; maintain a safe work environment by verifying vehicle safety device operations, following standards and procedures, and complying with legal regulations.Update job knowledge by participating in educational opportunities.Required qualifications:Matric, Grade 12 or equivalent qualification.Qualified Diesel and/or Petrol Mechanic, plus experience with forklifts or similar material handling equipment; or Qualified Forklift Mechanic.Minimum of 3 - 5 years' mechanical, hydraulic, and electrical experience pertaining to forklifts.Trade test certificate, mechanic.Code 8 driver's license (for field service technicians).Valid forklift operator license.Should you not receive any feedback from us within 2 weeks, please consider your application unsuccessful.
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