Field Service Technician

Matric, Grade 12 or equivalent qualification Trade Qualification, plus experience with forklifts or similar material handling equipment; or Qualified Forklift Mechanic Minimum of 5 years mechanical, hydraulic and electrical experience pertaining to forklifts General working knowledge of auto electrical systems (ignition, starting, charging, illumination) Servicing of material handling equipment and maintaining forklift serviceability to specified standards and according to set procedures by delivering quality service / maintenance Perform accurate diagnosis / troubleshooting in event of breakdown of equipment; communicate what repairs are needed by advising customer and/or Supervisor Maintain vehicle maintenance and operational data / history by updating and timeously communication information that must go on record Provide complete customer satisfaction in a polite and professional manner Ensure proper communication with Workshop staff (Supervisor and Controller) and customer Ensure OHSACT requirements are met in all actions on company and client premises; maintains a safe work environment by verifying vehicle safety device operations, following standards and procedures and in general complying with legal regulation Update job knowledge by participating in educational opportunities