Retreat, Western Cape Roles and Responsibilities Strategic Leadership and Business Development Client Relationship and Stakeholder Management Team Leadership and Development o Manage a team of engineers, technicians, and support personnel across both field services and boiler monitoring operations. o Oversee the recruitment, training, and development of team members to ensure they are equipped to handle the full scope of responsibilities, including maintenance, troubleshooting, and o Foster a culture of safety, collaboration, and continuous improvement, ensuring compliance with industry standards (OHSAS, ISO 9001, 14001, 45001) across both service areas. Operational Excellence and Service Delivery Oversee field service operations, including maintenance planning, execution, and the completion of corrective, preventative, and statutory tasks. Ensure 24/7 remote monitoring of boiler systems using the Autoflame Mk8 Boiler System Interface, overseeing critical data such as fuel usage, emissions, and system performance. Coordinate real-time diagnostics, troubleshooting, and remote interventions to ensure both field equipment and boiler systems are operating efficiently. Ensure all field service and boiler management systems are optimized to minimize downtime, reduce costs, and ensure operational efficiency for clients. Project and Budget Management o Lead project management efforts for both field and boiler services, ensuring projects are delivered on time and within budget o Create, monitor, and control budgets for field operations, maintenance, and SHE (Safety, Health, Environment), ensuring unnecessary expenditures are avoided. o Oversee procurement for both service areas, negotiating with suppliers, managing contracts, and ensuring the timely delivery of parts and materials. Data-Driven Performance Optimization Analyse data from both field and boiler systems to identify opportunities for performance improvements, fuel efficiency, and emissions reduction. Use historical data (up to 2 years) to generate insights and predict potential issues before they impact client operations. Ensure regular reporting and data analysis are provided to clients, detailing key performance metrics such as fuel consumption, emissions control, and operational efficiency. Compliance and Risk Management Ensure compliance with all relevant safety, environmental, and operational regulations, including pressure equipment standards (SANS: 347), emissions regulations, and national carbon tax laws. Lead hazard identification and risk assessments (HIRA) across both field services and boiler management, ensuring all operations adhere to safety standards. Implement and manage contingency plans to address system failures, operational risks, and any compliance-related challenges. Innovation and Continuous Improvement Drive continuous improvement initiatives by introducing new technologies and processes to enhance field service and boiler management offerings. Implement new methodologies to streamline operational tasks, ensuring both areas benefit from the latest innovations in diagnostics, remote monitoring, and system optimization. Collaborate with clients and internal teams to gather feedback, refine service offerings, and introduce enhancements to meet evolving client needs. Financial and Performance Reporting Ensure the financial health of both field and boiler management services by tracking costs, revenue, and profitability across all service lines. Prepare and present combined financial and performance reports to senior management, identifying areas for cost optimization, revenue growth, and operational efficiency. Ensure monthly reports provided to clients include detailed insights into field services and boiler management performance, highlighting areas for improvement and cost savings. Client-Focused Solutions and Expert Advisory Act as the lead advisor to clients on both field and boiler management solutions, offering expert recommendations on system optimization, maintenance planning, and emissions control. Ensure that clients are provided with expert opinions 24/7, with technical support available for troubleshooting, diagnostics, and performance analysis. Provide customized solutions tailored to client-specific operational challenges, helping them reduce downtime, optimize fuel usage, and stay compliant with emissions standards. Sales and Marketing Collaboration Collaborate with the sales and marketing teams to develop strategies and promotional materials that highlight the value of the combined field and boiler management services. Participate in client presentations, explaining technical benefits, operational efficiency gains, and cost-saving opportunities available through the service. Build relationships with key industry stakeholders, attending conferences and industry events to promote the combined service offerings. Degree or Diploma in Mechanical Engineering or similar 4-5 years experience withing the Engineering or Projects Industry Experience with Boilers, Combustion or Burners or Similar advantageous Able to manage multiple projects Own Transport & Valid drivers license