Field Sales Executive
Would you like to be part of the most international company in the world?
A company operating in more than 220 countries worldwide and has been pioneering cross-border express shipping since 1969.
Would you like to be part of a business that connects people across the globe and want to make a difference?
Then waste no time and join our amazing team at Deutsche Post DHL (DPDHL).
DHL Global Forwarding, Freight (DGFF) is the Group's air, ocean, and road freight specialist.
We offer standardized transport as well as highly specialized end-to-end solutions to customers in a wide range of industries globally.
DHL Global Forwarding has an opening for Field Sales Executive in Johannesburg, South Africa.
In this Field Sales Executive position
Key activities
Achievement oriented.
Successfully delivering on both target and high customer satisfaction measures.
Customers – New & Existing
Develop and maintain strong existing customer relations and loyalty through ensuring customer satisfaction.
Respond to customer enquiries/complaints.
Manage a defined portfolio of potential customers and win them for a lasting business relationship with DGF.
Seek and prospect for BC targets to win new customers generally in the 60k-1000k Euro range Net Sales per annum.
Plan and manage medium to large-sized Business Customers.
Build rapport and trust with customers by being informed about customer's business and the market.
Recommend solutions based on customer needs by using industry knowledge.
Be responsible for closing business by connecting a customer's needs to a DHL solution by offering value to the client's supply chain.
Use networks within the various Sales channels within DPDHL to collaborate on customers, marketing strategies and offers a full supply chain of services to service customer needs.
Collect relevant customer information for the RFI/RFP/RFQ and prepare documents for customer implementation in order to ensure proper operational handover and implementation to meet customer expectations.
Sales Manager
Highlight to Sales Manager on observations of market dynamics for example competitors' behavioral patterns.
Other Departments
Maintain and support interdepartmental relationships.
Collaborate with colleagues across the organization to achieve shared goals.
Business Development
Develop sales plan/strategy/activities to achieve target budgets.
Conduct high-quality presentations of the entire range of standardized products to customers.
Develop target lists of new business and continuously review and update.
Establish and present customized offers to customers.
Negotiate with customers on contractual terms of service provision that is aligned to corporate sales policy and procedures.
Adhere to approved credit limits granted to customers and enforce previously agreed payment terms.
Business Performance & Results
Prepare and realize planned sales calls.
Be responsible for product targets.
Be responsible for budgeted growth in new and additional business.
Secure/collect all necessary information to assess credit worthiness of potential customers.
Support receivables functions.
Ensure Customer commitments are clearly communicated to respective operations – clear business set up process.
Report activities, quotes, sales calls and other information through CRM.
Perform roles and responsibilities in compliance with Company Policies, Procedures and Instructions.
Now, here's what we need from you.
Outstanding communication and negotiation skills and the ability to focus on outcomes.
Proven ability to build and manage relationships.
Champion for development of successful sales engagement.
Ensure a sound understanding of, show knowledge of and be strongly conversant in our industry workings.
A good working knowledge of airfreight, ocean freight, road freight, customs clearing, imports, exports and international trade.
Relevant experience in sales, business development and logistics.
Advanced multilingual skills preferred, i.e.
English.
Strong Microsoft Office skills.
Results oriented.
Minimum 3-5 years within the transport, logistics or freight forwarding industry (or similar service industry).
Experience in Freight Forwarding and Customs Clearing sales environment with proven record advantageous.
We offer:
Opportunities in a global company where you can contribute your ideas and skills to move towards our shared goals.
Possible further career development.
Competitive salary.
Why join DHL Global Forwarding?
We are part of Deutsche Post DHL, the world's leading logistics provider with operations in over 220 countries.
Our TOP EMPLOYER prestigious certification attests to our best-in-class efforts to attract and retain talent by fostering a positive work environment and encouraging personal and professional development among employees.
The development of talented women in our organization will be a focus for us and an important part of our DGF Strategy 2025.
We aspire to become the undisputed leader in our industry, when people think of forwarding; we want them to think DGF because we have:
The largest global network with more than ~30,000 passionate employees.
The most efficient processes and fastest response times.
The best solutions and best customer service.
Our Vision: The Logistics Company for the World.
Our Mission: Excellence.
Simply Delivered.Our Purpose: Connecting People, improving lives.Our Values: Respect & ResultsOur Goals: Employer, Provider, and Investment of Choice, Living Responsibility.
DHL Global Forwarding is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
#LI-MEA
#J-18808-Ljbffr