Job title : Field Application Engineer - Johannesburg-Bedfordview Job Location : Gauteng, Johannesburg Deadline : January 17, 2025 Quick Recommended Links Jobs by Location Job by industries What you'll do Conducting frequent field visits by car and gathering end user insight Leverage customer feedback to drive optimization in customer service and identify new business opportunities Responsible for directly communicating with sales, marketing, PD, Innovation or project team members.
Promote internally SBU innovations and best learnings cross accounts.
Responsible for product recommendations, customized products applications, new product demonstrations and troubleshooting for customers Reports quality issues / customers' claims to relevant parts of the organization (incl.
CCMS) Responsible for products application / technical training and coaching of field sales forces and customers.
Support standardization process of technical documents & ensure same data in all platforms May supervise the laboratory work (incl.
prioritization) for samples coming from customers and report technical results to customers Stay up to trend on latest local regulations in related industry such as construction.
What makes you a good fit University degree in Engineering field, preferably in Chemical Engineering, Civil Engineering Up to 3 years of experience in end user understanding in field, experience working with professionals Strong communication and interpersonal skills with aptitude in building relationships with professionals of all organizational levels Excellent oral and written communication skills in English & Local languages with the ability to interact effectively with all levels of management Highly adaptable to different work environment & different customers Advanced user of MS Office applications Flexibility to travel frequently Driving license is a must Customer Service jobs