IntroductionIf you are an intermediate to Senior Feature Analyst, with primary experience in product but your curiosity extends beyond that - then we have an opportunity for you! We are looking for a team player to join our Product team. You will be responsible for sourcing and communicating detailed feature requirements to various stakeholders. You will collaborate with cross-functional teams, ensuring features adhere to the business requirements. We are looking for someone who is not afraid of a challenge and enjoys working in a fast-paced environment.Duties & ResponsibilitiesCollaborate with the Product Manager to understand the scope of the feature and the business case. Review the Product Opportunity Assessment document for the feature.Competitor research to analyse similar features offered by competitors and provide feedback to Product Manager, UX Designer, and Tech Lead.Engage with the UX Designer to comprehend personas relevant to the project. Provide inputs into persona creation from research findings.Engage with various stakeholders in and outside the organisation to define product, business, legal, operations, sales, banking, and technical (high level) requirements for the feature.Define the analytic tags needed to track feature utilisation behaviour and feature performance.Understand and communicate any impacts of the new feature on existing features.Document process flows showcasing the different scenarios that could occur for the feature and share this information with the UX designer.Provide UX Designer with realistic data to use in designs.Provide UI design feedback to UX designer throughout the design process, ensuring designs adhere to the required business rules.Create detailed user stories based on signed-off UX designs, ensuring quality assurance processes are defined for each story.Delivery Collaboration:Escalate risks and dependencies to the Delivery Manager and Product Manager.Source any additional information requested from the team regarding requirements, including field-level details, validations, error states, and logic.Walk the delivery team through the user journey designs and requirements and address questions from the team.Maintain and update acceptance criteria and user stories as changes occur.Add items to the product backlog.Provide input into test case creation.Once testers have signed off on a user story, test the feature to ensure it aligns with business rules, and raise bugs identified.Create product information documents, FAQs, and training material.Provide input into Standard Operating Procedures (SOPs) or Service Level Agreements (SLAs) with 3rd parties.Communicate any updates to the product T&Cs required.Manage production defects, raising issues with the Product Manager for backlog inclusion and overseeing the release of hot fixes.Assist Support team to resolve customer queries when required.Desired Experience & QualificationProven experience in a similar role with a focus on feature analysis and delivery.Excellent understanding of software development processes.Good understanding of Agile principles and the Scrum framework.Strong understanding of user-centered UI design.Familiarity with Azure DevOps / JIRA / other project management tools.Ability to manage multiple projects and stakeholders simultaneously.Ability to prioritize tasks effectively.Ability to work remotely and drive active participation and activity completion in an online environment.Required ExperienceFintech experience is beneficial.Personal AttributesExcellent collaboration skills to work effectively with cross-functional teams.Clear and articulate communication style is critical.Analytical mindset.Ability to work in a dynamic and fast-paced environment.Package & RemunerationSalary bracketBasic salary of R45 000 – R75 000 per month (dependent on candidate's level of experience).Employee benefitsAn annual increase (after completing a full 12 months with us).17 days leave – accumulating at the normal South African rate.Group Life cover.Zapper Employee Wellness programme where employees are informed, empowered, and provided with the means to take ownership of their wellbeing.Study assistance (we financially aid studies) 100% of courses under 6 months or 50% of courses over 6 months. All courses must lead to a certification.Crèche & pre-school allowance (R800 per child under the age of 4 and R400 per child under the age of 6).Location: Cape Town
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