ResponsibilitiesDo the annual / quarterly training need analysis to obtain the training needs per department (plan, coordinate, verify, and consolidate into in-house / curriculum-based / project-specific information).Draft and execute the annual training calendar.Consolidate, plan / coordinate, and communicate the Yum annual LTO / Window, company in-house / curriculum and refresher training, project specific and all OHS / FFA into an annual training calendar for the Company (Annually / quarterly).Update, plan / coordinate, and communicate any changes or amendments as and when required.Manage scheduling / planning for training activities / interventions according to training calendar.Manage deployment of and availability of training venues and Trainers.Manage receipt and review of all reports and or agreed feedback information following training interventions / courses or project-specific training.Communicate and or report as per the agreed communications / reporting framework.Facilitate / co-ordinate training arrangements with external training providers where agreed or required.Manage and ensure all required reporting and or feedback as per agreed reporting requirements and timelines are met.Team Member Training.Bench employee training.Refresher training.Classroom training interventions / courses.Yum LTO / Window.Project-specific training.Identify and address any issues arising from training execution.Ensure proper and correct escalation of issues regarding non-compliance to training standards, processes, and procedures (via assessment, observation, and moderation processes).Competency of employees following training and or competence to fulfill training roles and responsibilities (on the management level).Identified and agreed on "risk" indicators (brand risk, breach in non-negotiables, Internal Self Scoring Audits).Incorporate annual training plan and training needs into the Annual WSP.Manage tracking, recording, storing of information, and updating of WSP for all training interventions / activities to ensure correct and effective reporting.Compile and keep up-to-date POE for final reporting.Draft report and plan for next reporting year.Complete and report WSP on Gov. System.Oversee and manage the recording of and planning for OHS / FFA training to meet compliance requirements.Keep a record of and monitor all certified OHS / FFA employees.Manage obtaining of training needs for gaps or non-compliance.Manage engagement with, scheduling, and execution of training required by training provider/s.Conduct audits, face-to-face observations, and moderation.New / recent signed-off bench employees (competence and compliance to process and procedure).Classroom training / interventions / TTT (quality and consistency).Manage schedules / planners and execution of area and Management Trainer.Receive, review, and approve schedules and planners by period / quarter.Address inefficient / unproductive planning or scheduling.Match schedules / planners with actual visitation, traveling history, records with the official Matrix system, address discrepancy.Manage or oppose the execution of all people management processes.Performance Management.Discipline and grievances.Time management.Culture and culture drivers.RequirementsTertiary Training facilitation qualification in design and adult education.5 years Management experience.5 Years of Training facilitation and design / development experience.5 Years working experience within the Hospitality or Retail industry.Valid Drivers license.Must be willing to travel daily - country wide.Only South African citizens will be considered.
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