Fashion, Beauty & Home Department Manager - Hermanus Listing reference: woolw_000867 Listing status: Under Review Apply by: 27 May 2024 Position summary Industry: Wholesale & Retail Trade Job category: Retail Operations Location: Hermanus Contract: Permanent EE position: No Introduction MAIN PURPOSE: To attract and grow our customer base through a customer-facing or supportive role and in doing so increase the market share, turnover, and profitability.
To provide exceptional customer service by ensuring customer care and a world-class shopping experience for our customers, while playing a role in minimizing risk and increasing profitability in your store.
KEY OUTCOMES Provide exceptional customer service to internal and external customers Recruit, select, manage, and develop people to meet competence requirements Participate in a team to ensure achievement of department and store goals Manage implementation and integration of new initiatives to achieve project goals Participate in general store operational duties Supervise and coach staff to meet competence requirements Job-specific responsibilities as per Job Profile (dependant on position) KEY COMPETENCIES Passion for the Customer – establish lifelong relationships with our customers Passion for Retail and Selling 'Living the Brand': Personal leadership and attitude to work i.e.
'the difference' Proven team leadership skills Action and results-oriented Assertive and proactive Problem-solving and decision-making skills Commercial acumen and numeracy Creative and innovative and keeps up to date on retail trends Minimum Requirements Grade 11 or NQF3 completed; Grade 12 will be advantageous Retail and/or Business Management Diploma would be advantageous 3-5 years role experience as a Clothing Department Manager in Retail Retail experience highly advantageous Team Management experience would be advantageous Leadership and Management experience would be advantageous Ability to work shifts that meet operational requirements #J-18808-Ljbffr