Qualification:Diploma in Building Management / Building Science / Property Management or equivalent. Engineering or QS Qualification is an advantage.Experience and Skills Required:5 – 7 years' Property and Facilities Management experience, with at least 3 years at a management level.Well-developed technical experience in structure, general construction, and compliance within Property Management.5 years of building/property management experience with a sound understanding of general building maintenance including but not limited to electrical, HVAC, plumbing, OHSA, and various other soft services.Experience in creating and implementing Building Management Systems (BMS) in commercial properties is an advantage.Experience in effectively leading and developing a team.Excellent interpersonal skills and ability to be an effective team player.Computer literate (Word/Excel/PowerPoint, etc.).Knowledge of industry best practices and sustainability in Facilities Management and ideally Operations.Key Deliverables:Manage existing portfolio to ensure properties are kept in pristine condition at all times.Project manage refurbishments/redevelopments (building aesthetics) of properties accordingly.Manage the implementation of planned and proactive maintenance activities, ensuring effective allocation of resources in line with work plans and tasks.Maximise the lifespan of the Group's properties by determining maintenance requirements and delivering a plan within allocated timeframes and at optimal cost.Implement Preventative Maintenance Schedules to ensure longevity and outstanding standards of our properties, proactively identifying problem areas and ensuring timely attention.Monitor and oversee the work of external contractors to ensure terms of agreements are met and service delivery is cost-effective and of the highest standard.Ensure effective asset lifecycle management for all buildings and facilities in line with relevant statutory requirements.Troubleshoot and respond to after-hour issues regarding operational aspects such as HVAC issues, fire alarm malfunctions, electrical outages, water leaks, etc.Address tenant complaints and resolve conflicts (must be familiar with lease agreements), ensuring tenant satisfaction and retention.Ensure strict compliance with health and safety regulations, working with the SHEQ team to provide a safe environment for staff, tenants, and visitors.Conduct effective take-on and take-back inspections, ensuring a smooth transition and collaborative approach with other relevant teams for new developments.
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