Facilities Coordinator - Permanent, Blackwall (E14) Hours: 40 per week, 08.30am - 17.30pm Monday to Friday
Duties & Responsibilities Reporting into the Facilities Manager (FM) and working with him/her to ensure the smooth running of the estate and the delivery of excellent customer service to residents and commercial tenants.Day-to-Day administrative record-filing for all compliance paperwork.Coordinating with staff, consultants and external contractors operating on the development.Engaging resource from the estate management team as required to deliver facilities services.Update, amend, maintain & manage the information for developments Facilities & Compliance paperwork.Coordination of contractors, consultants and service partners on site in line with the centrally defined contract mechanisms in the Facilities Manager absence.E-mail correspondence & communication on behalf of FM department on site.Attend & minute meetings as required.Maintain Insurance correspondence, records & tracker information at all times.Liaising with the estate's team & the support office as required.Produce new templates / improve on old ones as requested by the Facilities Manager.Local auditing of infrastructure and building services including fire and security systems, water hygiene, vertical transport, utilities and critical plant in line with the compliance tracker / PPM calendar.Monitor health, safety & compliance activities across the estate in accordance with theHealth and Safety strategy.To assist in the mobilisation, delivery and coordination of project works on site.To provide facilities-related advice and support to the estate management team.To maintain clear reporting to the Facilities Manager & Facilities department ensuring the visibility of local infrastructure status and immediately escalate issues for further support as required.Skills & Experience Experience working in facilities or estate management for a minimum of 3 years (Essential)Experience in the management of external suppliers, contractors and consultants covering a range of services (Essential)Experience of the management and coordination of health, safety and welfare (Essential)Familiarity with facilities documentation including O&M manuals, drawings, engineer reports, compliance certificates and PPM planners (Essential)Experience working in a project environment and the handover of new schemes (Desirable)Experience working alongside multiple soft services trades and disciplines in including Security, Valet, Concierge and Housekeeping (Desirable)Be polite and courteous at all times to colleagues and clients.Communicate verbally in a clear, concise and business-like manner.Make sure all written communication is presented in a professional manner ensuring grammar, spelling and format are appropriate for the recipient and purpose.Demonstrate the ability to make decisions both independently and collectively having first evaluated all optionsEnsure problems that arise are dealt with and solutions found to ensure delivery to clients.Assess own performance and attributes, actively seeking support to meet development needs and demonstrate an awareness of the impact on others.We operate as an equal opportunities employer.
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