Creating purposeful careers as we build the future of contact centre solutionsThis position will serve to co-ordinate and undertake the effective functioning of the asset management processes based on required internal control measures, including co-ordinating the procurement of day-to-day goods and services for CallForce.MAIN AREAS OF RESPONSIBILITYEnsure that all assets are insured and damages to assets are claimed on timeEnsure all assets are recorded and barcoded in the asset registerPerform physical asset verification and submit reportsEstablish the asset management capability of the organisationMonitor and review the capturing of all physical assets in the physical asset management registerMonitor and review the allocation of assets in accordance with the relevant policy and proceduresManage the determination of the asset allocation according to policy and procedure of the organisationManage capturing of asset information on the inventory list (room list) of the asset holderMake follow up on missing assets to ensure that they are accounted forManage the performance of asset verification according to prescribed time framesCompile reports on the state of assetsManage the disposal/returns processFollow asset management procedure for all assets delivered as per policy and procedure – updated asset registers at all timesWork closely with IT and Finance managers and regularly update status and report on asset management progressINFRASTRUCTUREFacilitate all Infrastructure related builds, repairs, changes and general office maintenanceBuild a database of contacts for services and products for all regions. CPT, DBN & JHBAssist in any other Facilities related responsibilities as advised by the Infrastructure ManagerDaily Floor walks in CPT – weekly with video call to JHB and DBNEnsure that all lights are always in working condition, replace where necessaryEnsure that all Doors are locked and in working conditionMaintain a Health and Safety compliant work environmentPROCUREMENTIntermediate role, responsible for receiving all IT and Facilities related procurement requests (not limited to)Validate all procurement requirements based on available stockpiles held on each siteValidate all procurement requests based on business justification and approval from a senior managerDefine procurement process and communicate to all business unitsWork closely with Finance on all procurement requests and ensure that all procured items are added to the asset lists once received and distributed and updated accordinglyFind and build a database of frequently purchased products and servicesProcurement administrationOrganise and monitor asset registerAdvise staff on proper management of assetsEnsure that supplier deliveries are in line with contract deliveries requirements, e.g. price, quality – minimum returns on deliveriesEnsure appropriate filing and stamping of documents as appropriateFollow asset management procedure for all assets delivered as per policy and procedure – updated asset registers at all timesFollow asset management procedure for all assets sent to suppliers for repairsSkillsCommunicationCoordinationHardware ManagementMaintenanceOrganizationProject Planning
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