External Sales and Service Advisor Lead OBR
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Location: 120 Queen Street, Durban Central, Durban, 4078
Time Type: Full time
Posted on: Posted Yesterday
Time left to apply: End Date: October 29, 2024 (5 days left to apply)
Job Requisition ID: R23532
Job Description
To apply appropriate sales processes within area of responsibility to achieve sales targets and build client relationships.
Hello Future External Sales and Service Advisor Lead
Welcome to FNB, the home of the #changeables. We design for the shapeshifters and deliver products and services that make us incredibly proud of the people that make it happen.
As part of our team, you will be surrounded by unique talents, diverse minds, and an adaptable environment that lives up to the promise of staying curious. Now's the time to imagine your potential in a team where experts come together and ignite effective change.
Are you someone who can:
Apply appropriate sales processes within area of responsibility to achieve sales targets and build client relationships.
You will be an ideal candidate if you have:
Completed a FSCA recognized FAIS relevant NQF Level 5 Qualification or high qualification.
Completed First Level Regulatory Examination.
You will have access to:
Opportunities to network and collaborate.
A challenging working environment.
Opportunities to innovate.
You will be a match if you are:
Achievement of targets for business.
Understand, read, and anticipate the market and clients' needs to design and deliver innovative, customized value adding solutions to portfolio of clients.
Deliver exceptional service that exceeds clients' expectations through proactive, innovative, and appropriate solutions.
Maximise Business Portfolio cross sell opportunities and strengthen client relationships.
Maintenance of expert knowledge on specific products, pricing, application procedure, processing, and timelines in order to drive and achieve relevant sales targets.
Understand reasons for and comply with governance in terms of legislation and audit requirements.
Retrieve all qualified leads from internal channel sales pipeline and make contact with existing or new customer to generate a sale. Source new leads through external contacts and other channels to increase customer base if required.
Contact prospective clients and sell appropriate banking products in order to achieve sales targets.
Deliver the end-to-end client management process through continuous engagement with the client on process milestones, selling the FNB value proposition, facilitating the application process on behalf of the client, prepare the proposal to credit, manage internal dependencies, close the deal and manage post sales queries when relevant.
Analyse competitor information gathered and ensure active monitoring of market trends and influences. Identify new business opportunities that impact on the industry.
Track, control, and influence sales activities with the specific aim to achieve previously determined sales targets in line with quality, productivity and sales requirements.
Manage own development to increase own competencies.
Additional Requirements:
In accordance with National Credit Act (NCA) candidates applying for this role will require a credit record check.
Apply now if you are interested in taking the next step. We look forward to engaging with you!
Closing date: 29 October 2024
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Job Details
Take note that applications will not be accepted on the below date and onwards, kindly submit applications ahead of the closing date indicated below.
29/10/24
About Us
Serving retail and commercial customers, FNB is so much more than a bank, offering life and short-term insurance, innovative savings and investment products, and a digital universe of solutions that help customers navigate challenges and opportunities of everyday life. It has a market-leading app and a globally recognised rewards system in eBucks. FNB has won multiple awards, including the Strongest Banking Brand in the World in the Brand Finance Banking 500 2023 report. FNB represents multiple opportunities for you to build an exciting and rewarding career. Especially if you want to change people's lives, in an authentic, profound and sustainable way.
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