External Sales and Service Advisor Lead OBR
Apply at locations: 120 Queen Street, Durban Central, Durban, 4078
Time type: Full time
Posted on: Posted Yesterday
Time left to apply: End Date: October 29, 2024 (5 days left to apply)
Job requisition id: R23532
Job Description
To apply appropriate sales processes within the area of responsibility to achieve sales targets and build client relationships.
Hello Future External Sales and Service Advisor Lead
Welcome to FNB, the home of the #changeables. We design for the shapeshifters and deliver products and services that make us incredibly proud of the people that make it happen.
As part of our team, you will be surrounded by unique talents, diverse minds, and an adaptable environment that lives up to the promise of staying curious. Now's the time to imagine your potential in a team where experts come together and ignite effective change.
Are you someone who can:
Apply appropriate sales processes within the area of responsibility to achieve sales targets and build client relationships.
You will be an ideal candidate if you have:
Completed a FSCA recognized FAIS relevant NQF Level 5 Qualification or high qualification.
Completed First Level Regulatory Examination.
You will have access to:
Opportunities to network and collaborate.
A challenging working environment.
Opportunities to innovate.
You will be a match if you are:
Achievement of targets for business.
Understanding, reading, and anticipating the market and clients' needs to design and deliver innovative, customized value-adding solutions to the portfolio of clients.
Delivering exceptional service that exceeds clients' expectations through proactive, innovative, and appropriate solutions.
Maximizing Business Portfolio cross-sell opportunities and strengthening client relationships.
Maintaining expert knowledge on specific products, pricing, application procedure, processing, and timelines to drive and achieve relevant sales targets.
Understanding reasons for and complying with governance in terms of legislation and audit requirements.
Retrieving all qualified leads from the internal channel sales pipeline and making contact with existing or new customers to generate a sale.
Sourcing new leads through external contacts and other channels to increase the customer base if required.
Contacting prospective clients and selling appropriate banking products to achieve sales targets.
Delivering the end-to-end client management process through continuous engagement with the client on process milestones, selling the FNB value proposition, facilitating the application process on behalf of the client, preparing the proposal to credit, managing internal dependencies, closing the deal, and managing post-sales queries when relevant.
Analyzing competitor information gathered and ensuring active monitoring of market trends and influences. Identifying new business opportunities that impact the industry.
Tracking, controlling, and influencing sales activities with the specific aim to achieve previously determined sales targets in line with quality, productivity, and sales requirements.
Managing own development to increase own competencies.
Additional Requirements:
In accordance with the National Credit Act (NCA), candidates applying for this role will require a credit record check.
Apply now if you are interested in taking the next step. We look forward to engaging with you!
All appointments will be made in line with FirstRand Group's Employment Equity plan. The bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.
Closing date: 29 October 2024
Job Details
Take note that applications will not be accepted on the below date and onwards, kindly submit applications ahead of the closing date indicated below.
29/10/24
Introduce Yourself
Introduce yourself to our recruiters and we will get in touch if there's a role that seems like a good match.
Should you have any queries, please log it via MyQ.
About Us
Serving retail and commercial customers, FNB is so much more than a bank, offering life and short-term insurance, innovative savings and investment products, and a digital universe of solutions that help customers navigate challenges and opportunities of everyday life. It has a market-leading app and a globally recognized rewards system in eBucks. FNB has won multiple awards, including the Strongest Banking Brand in the World in the Brand Finance Banking 500 2023 report. FNB represents multiple opportunities for you to build an exciting and rewarding career, especially if you want to change people's lives in an authentic, profound, and sustainable way.
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