JOB TITLE: Exports Clerk AREA: Durban, KwaZulu Natal INDUSTRY: Logistics Salary / CTC: R 8 500 Report to: National Operations Manager - Exports Job Summary: Our Client is seeking a dynamic and skilled Exports Clerk to join their team. As the Exports Clerk you will be responsible for coordinating and facilitating the export of goods to international markets. This role involves preparing and processing export documentation, ensuring compliance with international shipping regulations, and liaising with customs officials, shipping companies, and clients to ensure timely and accurate delivery of goods.
Key Responsibilities: Make bookings with the shipping line.Open files on Directions or alternate operating system.Create client bookings as requested.Keep clients' bookings as requested.Keep clients updated on vessel and loading status (Daily)Complete GRV's as received from the depot.Update load lists on a daily basis as bookings / GRV's are received.Apply for hazardous cargo with the line (If applicable).Follow-up on outstanding documentation from clients.Complete provisional costing prior to loading if volumes are lower.Arrange for CHC / nominated depot to collect empty containersArrange for hazardous container labels (If applicable).Arrange for CHC / nominated depot to load as per load list.Pre-advise container(s) once loaded.Capture HBLs and client invoices.Capture MBL / SI Template / Update Directions with final shipment details.Send draft HBL's to clients for approval prior to vessel departure.Cost service providers invoices.Arrange pre-alerts for agents / A-Z controller.Prepare file for closing / Hand over prior to month end for auditing.Continuous telesales with clients.Assist the team where possible.Process of shipment includes arranging for pick-up or inland transportation, booking and forwarding.Prepare document including bill of lading, invoicing, certificate of origin, export declaration or AES, and follow-up with tracking and tracing to final destination.Maintain SOP (standard operating procedures) and customer profiles including key contacts, special requirements, contract rates and preferred routings, services and carriers and/or Airline drawing Complete GRV's as received from the depot.Attend operations meetings.Track and Trace.The duties and responsibilities as detailed above may change and evolve over time. You may therefore be expected to perform duties outside of this current scope from time to time and or on an adhoc basis.Required Skills and Qualifications: Matric or similar.Min 2 years relevant industry experiencePeople skills:o Strong communications and negotiation skills.
o Ability to manage relationship with customers, suppliers, fellow employees, and management.
o Teamwork orientated, proactive and meticulous.
o Knowledge of INCO terms are essential.
o Intermediate computer literally skills in MS Word, Excel, and Outlook
o Ability to work in a pressurized environment.
o Hands-on individual with a strong work ethic.
o Extreme attention to detail and adherence to internal procedures
