The Export Sales Manager is responsible for driving sales, managing relationships, and developing new business opportunities in the international and African market(s). The role involves overseeing the distribution of the clients cleaning products, working closely with retailers, distributors, and wholesalers to increase market share, ensure compliance with international trade regulations as well as primarily African markets, and maximize profitability.Key Responsibilities:Sales Strategy & Business DevelopmentDevelop and implement an export sales strategy to achieve sales targets.Identify and pursue new business opportunities in international markets.Build and maintain strong relationships with key distributors, wholesalers, and retail partners in target markets.Conduct market research to identify customer needs and competition in home care and car care sectors.Account Management & Customer ServiceManage existing international accounts, ensuring customer satisfaction and addressing any issues promptly.Negotiate contracts and agreements with retailers and distributors.Provide excellent after-sales support, including product training and service follow-ups.Ensure timely and accurate processing of orders and shipments.Compliance & Trade Regulations:Ensure compliance with all export trade regulations, including customs, tariffs, and certifications.Stay informed about changes in global trade policies and adapt strategies accordingly.Manage documentation for international shipments, ensuring accuracy and compliance.Sales Performance MonitoringAnalyze sales data and prepare regular reports on sales performance.Monitor inventory levels, forecast demand, and ensure timely replenishment of stock in target markets.Identify areas for sales growth and improvement.Cross-functional Collaboration:Work closely with the marketing team to create localized marketing strategies for target markets.Collaborate with the product development team to ensure products meet the requirements of international customers.Liaise with supply chain and logistics teams to ensure efficient and cost-effective delivery.Key Qualifications:Bachelors degree in business, international trade, or a related field.5+ years of experience in export sales, preferably in home care or car care products.Proven track record of managing and growing sales in international markets.Familiarity with retail channels and distribution networks in the home care and car care sectors.Knowledge of global trade regulations, customs procedures, and documentation requirements.Key Skills:Sales and Negotiation Skills: Strong sales acumen with the ability to negotiate effectively with international partners/African market.Analytical Ability: Capable of analyzing market trends, sales data, and financial reports to make data-driven decisions.Cultural Awareness: Understanding of different cultures and business practices, with the ability to adapt communication and strategies accordingly.Problem-solving Ability to address and resolve issues related to customer service, shipping delays, or trade barriers.Project Management: Organized and able to manage multiple export projects simultaneously.Language Skills: Proficiency in multiple languages (especially in key export regions) is an advantage.Communication: Excellent written and verbal communication skills to interact with stakeholders across various regions.Additional Requirements:Willingness to travel for business.Experience working with retail, wholesale, and e-commerce platforms in multiple regions.Familiarity with industry trends in retail products./FMCGThis role is crucial for the global expansion of the clients products and require a strategic mindset, strong relationships in the african market as well as international market, and the ability to navigate the complexities of global trade and african trade.
