Experiential & Activations Operations Director

Who are we:
An innovative experiential and activations agency dedicated to creating impactful and memorable brand experiences.
Who are we looking for:
We are seeking a dynamic and strategic leader to join our team as an Operations Director.
What will you do:


Strategic Advisory and Reporting:
Provide strategic advice to Managing Director and management team.
Regularly report results and findings to key stakeholders.


Resource Management:
Effectively manage resources, including attracting, hiring, and retaining personnel.
Ensure that employees align with the company's strategic direction to achieve its mission.


Business Planning and Monitoring:
Develop and report on business plans, monitoring efficacy and progress.
Continuous monitoring of the annual budget, ensuring revenue/sales targets are met.


Initiative Implementation:
Research and implement new initiatives to drive revenue and lower operating costs.
Maintain quality products that are competitive, while delivering excellent customer support.


Marketing Strategy:
Manage and report on the effective implementation of a marketing strategy to maintain market relevance and promote products and services.


Key Relationships Management:
Effectively manage key personnel, clients, and service providers.


Quality Assurance:
Maintain the quality of products, services, and customer support in line with service level agreements and other retention strategies.


Staff Wellness and Compliance:
Promote the wellness of staff.
Implement policies in line with labor legislation and health and safety guidelines to create a diverse and positive working environment.


Qualifications and Skills:
Relevant degree and qualifications.
Previous experience in activations and experiential marketing.
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