Experiential & Activations Operations Director

Who are we: An innovative experiential and activations agency dedicated to creating impactful and memorable brand experiences.

Who are we looking for: We are seeking a dynamic and strategic leader to join our team as an Operations Director.

What will you do: Strategic Advisory and Reporting: Provide strategic advice to Managing Director and management team.

Regularly report results and findings to key stakeholders.

Resource Management: Effectively manage resources, including attracting, hiring, and retaining personnel.

Ensure that employees align with the company's strategic direction to achieve its mission.

Business Planning and Monitoring: Develop and report on business plans, monitoring efficacy and progress.

Continuous monitoring of the annual budget, ensuring revenue/sales targets are met.

Initiative Implementation: Research and implement new initiatives to drive revenue and lower operating costs.

Maintain quality products that are competitive, while delivering excellent customer support.

Marketing Strategy: Manage and report on the effective implementation of a marketing strategy to maintain market relevance and promote products and services.

Key Relationships Management: Effectively manage key personnel, clients, and service providers.

Quality Assurance: Maintain the quality of products, services, and customer support in line with service level agreements and other retention strategies.

Staff Wellness and Compliance: Promote the wellness of staff.

Implement policies in line with labor legislation and health and safety guidelines to create a diverse and positive working environment.

Qualifications and Skills: Relevant degree and qualifications.

Previous experience in activations and experiential marketing.

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