Experienced Travel Consultant (Southern Africa)

Experienced Travel Consultant (Southern Africa)African Twist Travel is a distinguished Swiss Boutique Tour Operator specialising in Southern Africa. They are currently seeking a German-speaking Travel Consultant (freelance, remote, 30-50%, Monday – Friday, normal business hours) to join our team at the earliest convenience.The Role will encompass:Crafting meticulously planned, bespoke WETU itineraries of exceptional quality for a diverse range of international clients, spanning from Honeymooners to Families.Undertaking comprehensive responsibility for the costing, planning, implementation, and confirmation of these itineraries.Engaging with warm sales leads through a combination of email and telephone communication to optimise conversion rates.Ensuring that presented itineraries align closely with individual client requirements, and providing supporting information and advice at the highest standard.Proactively developing product knowledge by staying abreast of the latest industry developments, thereby maintaining a status as a true country specialist with current commercial insights into hotels and infrastructure.Demonstrating unwavering commitment to customer service.Collaborating within a small REMOTE team, fostering positive working relationships, and exhibiting a robust team ethic.Demanding an in-depth understanding of the destinations sold, with firsthand knowledge being essential.Skills and Experience:A minimum of 5 years' experience as a destination specialist for Southern Africa.Fluent German (spoken and written) is mandatory, in addition to English, as 90% of our clients are German-speaking.A passion for travel within Southern Africa.Exceptional communication skills.The ability to intuitively understand people and comprehend the German mentality.Advanced proficiency in computer literacy.Highly organised with robust time management skills.Meticulous attention to detail and a capacity for independence.Remuneration: Above-average SA tourism industry hourly salary.Perks: Educational opportunities.If you believe you match the profile, kindly submit your CV, a letter detailing how you align with the profile, written references, and a profile picture to me at your earliest convenience: ****** refrain from applying if you do not possess the requisite experience (fluent German is non-negotiable).Location: 2219, 16 on Bree, Cape Town 8000, Western Cape / South Africa
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