Human Resources Strategy Partner to contribute both at hands-on and tactical levels to create an exceptional experience for all employees and leaders at EXL.
The focus will be on executing the people strategy and related initiatives to ensure an inclusive environment, aligned to the business objectives for South Africa. Responsible for managing the HRBP team (where applicable) and supporting the full employee life cycle, including talent development, performance management, leadership development, employee engagement & retention. Effective connects with leadership ensuring relevant talent related, data supported, updates.
Robust interpersonal skills, keen business acumen, to deliver excellent HR services, building strong partnerships, and maintaining alignment with the company culture and values.
Responsibilities Collaborate with business leaders to deliver on our people strategy and ensure the implementation of innovative HR initiatives, as well as the rollout of new employee programs.Partner with the SAVP: HR to define and drive key initiatives to enhance our employee engagement and experience.Manage the HRBP team across a business unit, to ensure effective business support and quality delivery on our HR strategy, if applicable.Coach line managers to improve their understanding and adoption of the talent frameworks and related tools.Support and drive a high performance, diverse and inclusive culture.Serve as a trusted advisor, providing business leaders with professional, accurate, and timely support.Collaborate as needed with Payroll, HR Shared Services, Legal and other internal teams to uphold high standards of professional and ethical conduct throughout the company.Facilitate effective communication on all HR matters.Represent EXL with professionalism and integrity, both internally and externally.Work Experience Requirements Minimum of 10 years of HR experience, ideally in BPO industry (but not essential).6+ years' experience as a senior HR business partner.Insurance industry knowledge/experience.Matric.Bachelor's degree or HR related certification.Must be willing to work USA hours.Effective leadership and influencing skills.Ability to operate effectively, demonstrate agility in a fast-moving environment, and build strong relationships with key stakeholders.Problem-solving skills with the ability to multi-task, and thrive in a dynamic environment.Strong verbal and written communication skills.A passion for continuous learning and always wanting to have an impact.Understanding and knowledge of SA legislation to ensure business compliance.Experience at CCMA.Understanding of local Labour law.Seniority levelMid-Senior level
Employment typeFull-time
Job functionHuman Resources
IndustriesHuman Resources Services, Telecommunications, and Outsourcing and Offshoring Consulting.
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