Executive Sales Durban

Supply Chain Executive - Sales & Operations PlanningOur client, a market leader in the Supply Chain sector, is recruiting for a Supply Chain Executive - Sales & Operations Planning, based in Durban.The successful candidate will report to the Supply Chain Director.Purpose of the Role:Drive visibility and improvement of customer service experienced by customers and principals from order placement to delivery through alignment of key business functions on main loss areas and steps required to remedy. Ensure service is aligned to contractual obligations and that the cost of service is within agreed parameters.Duties and Responsibilities:Leadership of the Demand Planning sub-function within Planning.Leadership of the Supply Planning and Network Planning sub-function within Planning.Leadership of the International Planning sub-function within Planning.Leadership of the above teams encompassing people (succession, development, and retention), process, and technology improvement.Education and Experience:BCom Degree in Logistics / Supply Chain or similar.10 years' experience in an FMCG (or similar) organization spanning Planning and Distribution functions, with more than 3 years at Senior Management level.Experience in S&OP is an advantage, as is external engagement (customer or supplier-facing).Knowledge and Skills:Working Knowledge of:Demand Planning processes and KPIs.Replenishment Planning processes and KPIs.Sales and Operational Planning processes and KPIs.Import and Export processes and regulations.Customer Service processes and KPIs.Distribution Function.Passion for:Customer Service.Management of People.Root cause analysis / short cycle feedback.Leadership across functions.Strategic review spanning People, Process, and Technology.
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