Executive Personal Assistant / Office ManagerJob DetailsHere's how the job details align with your profile.PayR13 000 a monthJob TypeFull-time, PermanentLocationPinetown, KwaZulu-NatalFull Job DescriptionCARtime, a national franchise company, is looking for an Executive Personal Assistant / Office Manager. This is an in-house position based at our Pinetown office. Working hours are Mon to Fri from 7.30 am till 5.30 pm, and Sat 8 am till 1 pm.Responsible for overseeing the general administrative functions and any events or activities in the office. Your role is to create and maintain a pleasant work environment, ensuring high levels of organizational effectiveness, communication, key record-keeping, and coordination among departments.Duties:Administrative Support:Manage calendars, schedule appointments, and coordinate meetings for franchise owners or managers.Handle correspondence, emails, phone calls, and other communication on behalf of the franchise leadership.Prepare and distribute documents, presentations, and reports as needed.Travel Arrangements:Coordinate travel arrangements including flights, accommodations, and transportation for franchise owners or managers.Create detailed itineraries and ensure all travel plans align with business objectives and preferences.Data Management:Maintain accurate records and databases related to franchise operations, including financial documents, inventory, and customer information.Assist with data entry, analysis, and reporting as required.Franchise Communications:Serve as a liaison between franchise owners or managers and corporate headquarters, conveying important information, updates, and requests.Facilitate communication and collaboration among franchise locations as needed.Event Coordination:Assist in planning and organizing franchise events, conferences, and promotional activities.Coordinate logistics, vendor arrangements, and attendee registrations to ensure successful events.Project Assistance:Support franchise owners or managers in various projects and initiatives, providing research, analysis, and logistical assistance as required.Monitor project timelines and milestones to ensure timely completion.Customer Service:Provide exceptional customer service to franchise customers, addressing inquiries, resolving issues, and ensuring satisfaction.Handle customer complaints or concerns in a professional and efficient manner.Confidentiality:Maintain strict confidentiality of sensitive information relating to franchise operations, personnel, and business strategies.Excellent communication skills, attention to detail, and the ability to work in a team are essential attributes. Previous experience as an Office Administrator is essential. Experience with a variety of office software (email tools, spreadsheets, and databases) and the ability to accurately handle administrative duties is a must. English/Afrikaans bilingual and a valid driver's license are essential.Salary R13 000.00 negotiable depending on experience.
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