Hello… an exciting new opportunity has just become available in our Group Marketing , in the Management Office area.
We are looking to recruit an Executive PA - C-suite .
Role Objectives: • To provide an effective PA function to management, thus ensuring effectiveness and customer satisfaction • Process all administrative tasks assigned, within the set standards required by the company thus contributing to the productivity of the division. • Enhance the image of the company through the continuous delivery of efficient and effective customer service.
Key Responsibilities: • Communicate effectively with external and internal stakeholders • Deal effectively with telephone calls – screening calls and responding where appropriate.
• Queries, requests and complaints are screened and responded to or timeously referred to relevant executive or manager where appropriate • Ensure necessary stationery requirements of executive/manager(s) are met • Devise and maintain office filing systems to deal efficiently with paper flow • Organise and store paperwork and electronic documents appropriately • Attend to general office administration and secretarial duties e.g.
typing, filing, taking minutes and general administration responsibilities • Manage management diaries and ensure that appointments are communicated and confirmed with relevant parties • Arrange travel and accommodation efficiently for all the managers • Process travel and expenses claims on the Fraxion system & payment requisitions if applicable • Ensure that required documents, briefing papers, reports and presentations are timeously prepared or available for the executive in preparation for meetings • Prepare and distribute all documentation according to company standards e.g.
reports, packs, agendas, minutes and lists • Ensure all confidential documents, reports and information is handled appropriately • Organise internal and external meetings, team building, breakfasts and lunches – arrange venues and catering, • Attend to meetings and functions administrative requirements, such as venues, refreshments, access authorisations, agendas, minute taking and equipment requirements • Provide general assistance during presentations, workshops and meetings.
• Assist in fielding, monitor and report on complaints to ensure customer satisfaction • TCF: Ensure customers are treated fairly.
• Employee Growth: Take responsibility for your own career growth and have regular discussions with the relevant role players.
